12306回应“取消靠窗选座”
第一财经·2025-12-03 08:09

Core Viewpoint - The article discusses recent changes to the seat selection interface on the 12306 ticketing platform, specifically regarding the labeling of window seats, which has led to confusion among passengers [1]. Group 1: Interface Changes - The 12306 ticketing platform has optimized its seat selection interface, changing the labeling of A and F seats from "window" to a vertical line to avoid misunderstandings about whether the seats are next to a window [2]. - Despite the change in labeling, A and F seats remain window-side seats, although they may not be directly in front of a window [2]. Group 2: Customer Feedback - There have been reports from passengers who purchased window seats but found themselves in seats without windows, referred to as "wall-facing seats," prompting suggestions for clearer seat labeling from the railway authorities [3].