美团、京东外卖发布声明
券商中国·2025-12-05 04:03

Core Viewpoint - The newly implemented national standard "Basic Requirements for Delivery Platform Service Management" (GB/T 46862—2025) aims to address issues in the food delivery industry, such as "ghost deliveries," irrational competition, and insufficient protection of delivery personnel's rights [2]. Group 1: Implementation of Standards - Meituan and JD Delivery, as co-drafters of the standard, have committed to voluntarily implementing the "Basic Requirements" and integrating its principles into their operational management and service processes [1]. - Both platforms emphasize the importance of fair competition, food safety, service quality enhancement, and the protection of the rights of consumers, merchants, and delivery personnel [1]. Group 2: Focus Areas of the Standard - The standard focuses on four key areas: 1. Merchant management within the platform, emphasizing the responsibility of the platform [2]. 2. Pricing and promotional activities, aiming to regulate competitive practices [2]. 3. Employment management of delivery personnel, ensuring their rights are protected [2]. 4. Dispute resolution mechanisms within the platform, promoting collaborative solutions [2]. Group 3: Industry Impact - The implementation of this standard is seen as an opportunity to promote standardized management, quality service, rational competition, and ecological win-win scenarios in the food delivery industry [1]. - The platforms aim to work with various stakeholders to maintain a fair and orderly market environment, contributing to the high-quality and sustainable development of the food delivery sector [1].

美团、京东外卖发布声明 - Reportify