Core Viewpoint - The article discusses the implementation of the national standard "Basic Requirements for Delivery Platform Services" by Meituan, JD.com, and Taobao, emphasizing their commitment to improving service quality and ensuring fair competition in the food delivery industry [1][5]. Group 1: Standard Implementation - Meituan, JD.com, and Taobao, as drafting units, actively participated in the formulation of the national standard and expressed strong agreement with its core principles, including fair competition, food safety, service quality enhancement, and stakeholder rights coordination [5]. - All three companies declared their voluntary commitment to integrate the standard's requirements into their operational management and service processes, aiming to optimize platform rules and improve service management for merchants and delivery personnel [5]. Group 2: Regulatory Background - The National Market Supervision Administration announced the approval and implementation of the "Basic Requirements" standard to address issues such as "ghost deliveries," irrational competition, and insufficient protection of delivery personnel's rights [6]. - The administration has previously engaged in discussions with delivery platforms to ensure compliance with laws and regulations, emphasizing the need for platforms to uphold fair competition [6]. Group 3: Standard Development Process - The development of the standard involved extensive consultations with experts, platform companies, industry associations, and representatives from merchants and delivery personnel to enhance its practicality and effectiveness [7]. - The standard addresses key issues in the delivery industry, focusing on merchant management, competition order, delivery personnel rights protection, and dispute resolution mechanisms [7].
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