新浪财经·2025-12-06 06:57Core Viewpoint - The article discusses the recent controversy surrounding New Oriental Education and its chairman, Yu Minhong, following an employee's open letter expressing concerns about excessive working hours and unrealistic performance targets. The chairman reassured that the employees are safe and their concerns will be addressed [1][2][3]. Group 1: Employee Concerns - An employee's open letter criticized the company's culture of overwork, stating that working over 12 hours a day has become the norm, and the promised weekends off are rarely honored [3][5]. - The letter highlighted issues such as unrealistic performance indicators, excessive overtime, and a chaotic work environment, leading to employee fatigue and confusion [6]. - The employee expressed a desire for basic labor rights to be respected and for the company to return to a focus on both educational quality and employee welfare [6]. Group 2: Company Response - Yu Minhong acknowledged the employee's concerns and stated that he has requested relevant departments to investigate and listen to employee feedback, promising immediate corrections if issues are found [1][2]. - The company has a clear internal reporting mechanism for grievances, and the employee's public letter was deemed an inappropriate method of communication [7]. - Yu Minhong emphasized the importance of maintaining the company's image and encouraged employees to address unfair treatment through internal channels first, while also allowing for open expression of concerns [8].