Core Viewpoint - Shanghai Disneyland Resort announced an optimization of its ticket refund policy effective January 12, 2026, introducing a tiered refund standard for theme park tickets [1][2]. Summary by Sections Current Policy - The existing policy prohibits the transfer, cancellation, or refund of park tickets [2]. New Refund Policy - The new refund policy will apply to tickets purchased without using any official discount coupons and without any date changes after purchase [3]. - Full refunds can be requested if applications are submitted by 23:59 seven days before the visit date [5]. - A service fee of RMB 80 will be charged for refund requests made between six days before and one day before the visit date [6]. - No refunds will be allowed on the day of the visit [6]. Ticket Change Policy - Guests can change their visit date up to two times, provided there are available tickets for the new date and the request is made 48 hours before the original entry date [3]. Example of Refund Process - For a visit date of January 20, 2026: - A full refund is available if the request is made by January 13, 2026, 23:59 [7]. - A service fee applies for requests made from January 14 to January 19, 2026 [7]. - No refunds will be processed after January 20, 2026, 00:00 [7].
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第一财经·2025-12-10 02:30