上海迪士尼：将支持退票

Core Viewpoint - Shanghai Disneyland Resort will optimize its theme park ticket refund and exchange policy starting January 12, 2026, introducing a tiered refund standard to provide more flexibility and convenience for visitors [4][6]. Refund Policy Details - Visitors who purchase standard one-day or two-day tickets and Disney Magic One-Day Packages through official channels can apply for refunds under the new tiered refund policy [6][9]. - Full refunds can be requested if the application is submitted by 23:59 seven days before the visit date [2][12]. - A service fee of RMB 80 will be charged for refund requests made between six days before and one day before the visit date [2][10]. - No refunds will be allowed on the day of the visit [2][10]. Eligibility Criteria - The new refund standards apply only to tickets purchased without using any official discount coupons and without any date changes after purchase [3][8]. - The refund standard for two-day tickets is based on the first selected visit date [11]. Additional Information - Visitors can also seek assistance for refunds through customer service [13][16]. - The updated policy aims to enhance visitor experience by accommodating unforeseen circumstances [4][5].