十部门发文，打击虚假检测报告

Core Viewpoint - The article discusses the "Guiding Opinions on Improving the Quality of Products and Services on Online Trading Platforms," which aims to enhance the quality management of online platforms, ensuring consumer safety and satisfaction while promoting healthy economic development [2][4]. Group 1: Overall Requirements - The guiding opinions emphasize a people-centered development approach, aiming for significant improvements in product and service quality by 2030, addressing key quality issues, and enhancing consumer satisfaction [5]. Group 2: Improving Product and Service Quality - The document outlines initiatives to enhance the quality of online products, including the establishment of quality standards and certification systems across various sectors such as electronics and food [6]. - It encourages platforms to develop innovative data products and services, promoting customized manufacturing and improving supply chain quality [6]. - The opinions advocate for the establishment of a comprehensive online service quality management system, including the use of advanced technologies like AR and VR for better consumer interaction [6]. Group 3: Strengthening Quality Management - Platforms are encouraged to adopt ISO9001 quality management systems and establish chief quality officer roles to enhance overall quality management [7]. - The document stresses the importance of rigorous verification of quality inspection reports and certifications to eliminate fraudulent practices [7]. - It also highlights the need for training and capacity building for online operators to ensure effective quality management throughout the supply chain [7]. Group 4: Addressing Illegal Business Practices - The opinions call for strict measures against counterfeit products and misleading marketing practices, emphasizing the need for accurate product information disclosure [8]. - It outlines the importance of regulating pricing practices to prevent unfair competition and ensure transparency in pricing [8]. Group 5: Creating a Safe Online Consumption Environment - The document promotes the establishment of a comprehensive after-sales service system, encouraging platforms to streamline dispute resolution processes and enhance consumer support services [10]. - It emphasizes the need for improved consumer rights protection mechanisms, including online dispute resolution and efficient complaint handling [10].