一年营收翻6倍!“卷王”夫妻创业,为企业打造“AI员工”
创业邦·2025-12-20 03:06

Core Insights - Serval, an AI-driven enterprise service automation startup, has successfully completed a $75 million Series B funding round led by Sequoia Capital, achieving a valuation of $1 billion and entering the unicorn club [3][4] - The company attributes its rapid funding success to its transformation from a single IT support tool to a multi-department enterprise service provider, aiming to create an AI-native record system for end-to-end automation [3][9] - Serval has experienced a remarkable 500% revenue growth within a year of its establishment in 2024, attracting significant investment interest from early backers [3][4] Funding History - Series B: December 11, 2025, $75 million, $1 billion valuation, led by Sequoia Capital with participation from General Catalyst, Redpoint, and Meritech Capital Partners [4] - Series A: October 28, 2025, $47 million, valuation undisclosed, with investors including First Round Capital and BoxGroup [4] Founders' Background - The founders of Serval, Jake Stauch and Tatiana Birgisson, exemplify a collaborative entrepreneurial spirit, often discussing work in their personal time and supporting each other's ventures [6][8] - Jake's previous experience at Verkada, where he led product development, significantly influenced his approach to founding Serval, focusing on tackling challenging problems that deliver substantial customer value [8][9] Product Development - Serval aims to create "AI automation employees" to handle repetitive tasks, shifting the focus from traditional IT service management tools to a virtual employee model [11][16] - The platform employs a "dual AI agent system," where one agent interacts with employees to understand support requests and generate automation scripts, while the other acts as an IT system administrator's assistant [11][13] - This innovative approach allows for flexible customization of automation processes while ensuring security through strict permission controls [13][14] Market Positioning - The enterprise automation market is highly competitive, with various AI companies vying for market share, but Serval's unique "AI Agent" concept disrupts traditional IT management software [16][17] - Serval offers flexible deployment options, allowing clients to either fully replace existing systems or integrate as an "AI layer" on top of current solutions, catering to clients with long-term contracts [16][18] Future Plans - With the new funding, Serval plans to double its team size, enhance its AI capabilities for complex workflows, and expand automation across various sectors including HR, finance, and legal [18]

一年营收翻6倍!“卷王”夫妻创业,为企业打造“AI员工” - Reportify