为什么养老院华而不实:为评级还是为老人?
经济观察报·2026-01-04 09:49

Core Viewpoint - The article highlights the mismatch between the design of elderly care facilities and the actual needs of the elderly, leading to underutilization of resources and dissatisfaction among residents [1][4][6]. Group 1: Facility Design and Utilization - Many elderly care institutions have made renovations to meet evaluation standards, but these changes often do not align with the real needs of the elderly, resulting in wasted funds and resources [1][4]. - A case study of a mid-range elderly care facility inspired by Japan's "group care" model revealed that while the layout aimed to create a communal living atmosphere, it led to practical issues such as long queues for shared bathrooms and conflicts among residents over usage [2][3]. - High-end elderly apartments initially designed for self-sufficient and mildly disabled seniors struggled with low occupancy rates due to a mismatch between luxurious facilities and the actual needs of the elderly population, which primarily consisted of those with higher care requirements [6][11]. Group 2: User Experience and Satisfaction - Research indicates that many elderly residents express dissatisfaction with the facilities, citing issues such as noise from communal areas and inadequate privacy in shared living spaces [3][7]. - A significant portion of elderly residents prefer single rooms for better living quality, with over 67% indicating a willingness to pay higher fees for such accommodations [13]. - The article emphasizes that the focus on high-end facilities often overlooks essential details that impact the daily lives of residents, such as adequate storage space for personal belongings and the need for private areas for family visits [12][13]. Group 3: Operational Challenges - Many elderly care facilities face challenges in implementing integrated medical and care services, with many medical facilities remaining unused due to bureaucratic hurdles and operational inefficiencies [8][9]. - The article points out that some facilities, despite not meeting formal evaluation standards, maintain high occupancy rates by prioritizing quality care and personalized services over physical infrastructure [11][12]. - The need for smaller, more manageable care units is highlighted, as larger facilities can lead to increased operational difficulties and a less personalized care experience for residents [18][19]. Group 4: Recommendations for Improvement - The article suggests that the ideal size for elderly care facilities should be between 200 to 300 beds, with smaller care units for specific needs, such as dementia care, to enhance the quality of care and reduce stress on staff [18]. - It advocates for a shift in focus from merely meeting structural standards to enhancing the quality of service and care provided to residents, emphasizing the importance of flexibility in evaluation criteria [13][14]. - The article also stresses the importance of considering the emotional and social needs of the elderly, advocating for designs that foster a homelike atmosphere rather than a clinical environment [14][15].