“未见车，先付全款？”极氪车主声讨车企税补“变脸”

Core Viewpoint - The article discusses the disputes arising from the tax subsidy policy for electric vehicle purchases by Zeekr, highlighting consumer frustrations regarding payment and delivery processes [3][4][6]. Group 1: Tax Subsidy Policy Disputes - Consumers, like Wang Li, are facing issues with Zeekr's tax subsidy policy, which was supposed to cover the difference in purchase tax due to policy changes starting January 1, 2026 [3][6]. - Many consumers believe that the requirement to pay the final amount before vehicle delivery is unreasonable, as they are entitled to inspect the vehicle first [4][7]. - A group of over 240 consumers has formed to address these disputes, indicating a widespread issue among Zeekr customers [4]. Group 2: Company Response and Compensation - Zeekr has stated that the responsibility for payment issues lies with consumers, claiming that delays in payment were due to consumer actions rather than company faults [6][10]. - The company has introduced a "pay first, inspect later" service to expedite the delivery process, but this has led to confusion among consumers regarding the terms of the subsidy [9][10]. - Compensation offers vary widely among consumers, with some receiving points equivalent to cash, while others are offered different solutions, including reordering or signing confidentiality agreements [10]. Group 3: Changes in Tax Subsidy Amounts - The tax subsidy for vehicles purchased in 2026 has decreased significantly, with maximum subsidies dropping from 15,000 yuan in 2025 to between 7,000 and 12,000 yuan in 2026 [10]. - Zeekr is actively working to resolve disputes for orders placed in 2025 that were not delivered by the end of the year, ensuring these orders still qualify for the tax subsidy [10].