Core Viewpoint - Ctrip has faced increasing tensions with merchants despite its commission rates remaining unchanged for six years, leading to investigations into its market practices and potential antitrust violations [1][3]. Group 1: Commission Structure and Merchant Relations - Ctrip's commission costs for merchants have reached 30%-40%, with many merchants feeling they are working for the platform due to declining traffic and prices [2][3]. - The introduction of promotional tools like "Pyramid" and "Cloud Ladder" has increased the financial burden on merchants, with some reporting costs of several thousand yuan per month just for advertising [2][14]. - Merchants in Yunnan have reported that Ctrip's special label ("Te Pai") restricts their ability to sell on other platforms, leading to significant pushback against Ctrip's practices [5][8]. Group 2: Antitrust Investigations - Ctrip is under investigation by the National Market Supervision Administration for potential monopolistic behavior, which includes its hotel and flight booking services [3][18]. - The investigation may lead to penalties, including fines based on Ctrip's previous annual sales, which could be between 3%-4% of its revenue [19][21]. - The antitrust inquiry is expected to address whether Ctrip has abused its market dominance, particularly through practices that may harm competition [18][19]. Group 3: Market Dynamics and Competition - Ctrip's market share in the hotel and travel sector is projected to reach 56% by the end of 2024, significantly outpacing competitors like Meituan and Fliggy [18]. - The competitive landscape has intensified, with merchants reporting that the effectiveness of advertising has diminished as competition increases, leading to higher costs without guaranteed returns [13][14]. - The overall market for tourism in China is experiencing "involution," where excessive competition is driving down profitability for many operators [20]. Group 4: Future Outlook - Ctrip is focusing on international expansion to seek new growth opportunities, particularly in attracting foreign tourists to China [20][21]. - The company has committed to cooperating with regulatory investigations and aims to maintain its service quality for users and partners [21].
反垄断调查:商家苦携程久矣