Group 1 - The article emphasizes the importance of having a smart credit advisor to assist users throughout the loan application process, providing 24/7 professional service and quick access to customer managers [3] - Key steps in loan application, disbursement, repayment, and renewal are highlighted, with real-time guidance and explanations provided through dialogue bubbles during critical operations [4] - Users are encouraged not to panic when encountering issues during the loan application process, as they can easily contact their customer manager through a floating window that provides contact information [6] Group 2 - The article advises users to not give up on signing contracts if they have loan or renewal limits, as signing allows for disbursement when needed without incurring interest if not utilized [8] - For users who find product details confusing, there is an option to watch introductory videos that explain the loan application process, accessible through a floating window [10] - Customer manager information is readily available on the homepage of the "建行惠懂你" app and mini-program, allowing users to contact them easily with a single click [12]
【便捷】惠懂你智能信贷顾问 服务上新更上“心”