Core Viewpoint - The expansion of "silent carriages" service on Chinese railways will enhance passenger experience by providing a quieter travel environment, now available on all "D" and "G" series trains except for certain overnight trains, increasing the total number of trains offering this service to over 8,000 [2][4]. Group 1: Definition and Features of Silent Carriages - "Silent carriages" are designed to control noise levels, providing a relatively quiet travel environment by adjusting audio broadcasts and encouraging passengers to maintain silence [4][7]. - The noise level in silent carriages is approximately 65 decibels, comparable to a soft conversation, while regular carriages can reach around 80 decibels, similar to loud talking or a busy office, highlighting a significant difference in quietness [7]. Group 2: Implementation and Passenger Experience - The implementation of silent carriages includes clear guidelines and reminders for passengers, such as notifications during ticket purchase and signage within the carriage [9]. - The carriages are equipped with high-quality soundproof materials and better-sealed windows to minimize external noise, and staff are trained to maintain a quiet atmosphere by lowering service volume and avoiding loud announcements [9][11]. Group 3: Services Offered in Silent Carriages - Passengers in silent carriages can enjoy additional services, including complimentary earplugs, children's activity cards, and the ability to order food quietly through a mobile app, with staff delivering items discreetly [11][13]. - The service also includes a "one-on-one" reminder for passengers to ensure they do not miss their stop, enhancing the overall travel experience [13]. Group 4: Ticket Purchase Process - To purchase tickets for silent carriages, passengers can select the option for "silent carriage" seating when booking through the 12306 platform or ticket machines, ensuring they are allocated a seat in the designated area [15]. - Silent carriages are exclusively available as second-class seats and do not offer standing tickets, reinforcing their distinct environment [15].
今起,超8000列车有“静音车厢”!提供一次性耳塞、儿童读物,乘务员不叫卖
新华网财经·2026-02-01 06:33