CHOW SANG SANG(HK:00116) 第一财经·2026-02-05 13:19Core Viewpoint - The article discusses a consumer complaint regarding the quality of gold jewelry purchased from Chow Sang Sang, highlighting the resolution process involving third-party testing and the results confirming the jewelry's gold purity [2][3][4]. Group 1: Consumer Complaint and Resolution - A consumer, Ms. Li, reported that her newly purchased gold pendant from Chow Sang Sang was scratched and showed white marks after one day of wear [4]. - The local market supervision authority in Qingyuan has accepted the complaint and organized mediation, agreeing to send the disputed jewelry for third-party testing [2]. - The testing conducted by the Zhuhai Quality Measurement Supervision and Testing Institute confirmed that the jewelry met the national standard for gold purity, classified as "足金" (pure gold) [2][3]. Group 2: Company Response and Testing - Chow Sang Sang acknowledged the consumer's concerns and conducted a review of the production batch's destructive testing report, which indicated compliance with national quality standards [5]. - The company sent the same batch of jewelry for testing at the National Gemstone and Jewelry Testing Center (NGTC), which confirmed the gold content as 99.99% for multiple test points [5]. - Chow Sang Sang expressed gratitude for public attention and stated that they are cooperating with relevant authorities and will provide updates on the situation [6].