Group 1 - A consumer reported receiving a threatening message from a branch of Orange Hotel in Nanjing after canceling a reservation, which has sparked controversy [1][4] - The consumer had booked a room at the Orange Hotel (Nanjing Xinjiekou Jinling Zhonghuan Store) for February 18-19, but canceled due to safety concerns after being informed that the room required front desk access [3][4] - The hotel stated that both the consumer and the hotel have reported the incident to the police, and investigations revealed that the IP address used to send the message did not belong to any front desk staff, suggesting a possible hacking incident [4][5] Group 2 - The involved hotel, part of the Huazhu Group, had recently undergone renovations and was in a trial operation phase, indicating that staff would not have a reason to send such messages to customers [4] - The hotel has a high rating of 4.7 out of 5, based on previous renovations in 2021, reflecting its reputation in the hospitality industry [4]
网友称取消订单后收到恐吓信息?涉事酒店:已报警
凤凰网财经·2026-02-20 13:07