豆瓣：无法承受巨额损失，将进行自动退款

Group 1 - The core issue was a promotional error on March 2, where a "200 off 200" discount was mistakenly applied instead of "200 off 20," leading to an overwhelming number of abnormal orders that exceeded the operational costs of Douban's product line [2][4] - Douban has announced that all abnormal orders generated between 00:00 and 10:00 on March 2 will be automatically refunded in full through the original payment channels [2] - As a gesture of goodwill, Douban will issue a 20 yuan no-threshold red envelope to all users who received automatic refunds, which can be used for future purchases [2] Group 2 - By the morning of March 2, nearly all products in the Douban marketplace had sold out due to the promotional error, and prices were restored to normal shortly thereafter [4]