“春节预定三亚民宿8499元被毁约”，涉事民宿被从重处罚35万元，吊销营业执照，列入严重失信名录

Core Viewpoint - The article discusses the measures taken by the Hainan market supervision department to ensure consumer rights and maintain market order during the Spring Festival, particularly in response to a specific incident involving a canceled booking at a vacation rental in Sanya. Group 1: Consumer Rights Protection - The Hainan market supervision department has completed an investigation into a case where a vacation rental operator failed to honor a contract, resulting in a proposed fine of 350,000 yuan, revocation of the business license, and inclusion in a serious dishonesty list [2][6]. - During the Spring Festival, the department established a price monitoring information-sharing mechanism to address supply shortages and rapid price increases, enhancing inspection frequency for affected goods [4][5]. Group 2: Regulatory Enforcement - The department implemented a comprehensive regulatory approach combining online monitoring and offline inspections, focusing on illegal advertising and consumer complaints, particularly in tourist areas like Sanya [6]. - A total of 24 cases of price violations and consumer fraud were investigated during the Spring Festival, with a strong emphasis on punishing malicious breaches of contract and price fraud [6]. Group 3: Quick Resolution of Complaints - Consumer rights service points were set up in key tourist areas to handle complaints and mediate disputes, with a focus on reducing consumer conflicts at the source [7]. - The department received 6,195 consumer complaints during the Spring Festival, primarily related to price disputes and contract non-fulfillment, achieving a 100% response rate and a 76.9% resolution rate [7].