BARK, Inc. (NYSE:BARK) Q4 2022 Earnings Conference Call May 31, 2022 4:30 PM ET Corporate Participants Mike Mougias - Vice President, Investor Relations Matt Meeker - Co-Founder and Chief Executive Officer Howard Yeaton - Interim Chief Financial Officer Conference Call Participants Maria Ripps - Canaccord Steph Wissink - Jefferies Operator Good afternoon. Thank you attending today’s BARK’s Fiscal Fourth Quarter and Full Year 2022 Earnings Call. My name is Hannah, and I will be your moderator for today’s cal ...

BARK, Inc. (NYSE:BARK) Q3 2022 Earnings Conference Call February 10, 2022 4:30 PM ET Company Participants Mike Mougias - Vice President, Investor Relations Matt Meeker - Co-Founder & Chief Executive Officer Howard Yeaton - Interim Chief Financial Officer Conference Call Participants Maria Ripps - Canaccord Steph Wissink - Jeffries Operator Hello, and welcome to BARK’s Third Quarter Fiscal 2022 Earnings Conference Call. My name is Alex, and I will be coordinating the call today. [Operator Instructions] I wo ...

Financial Data and Key Metrics Changes - Total revenue for the quarter was $120.2 million, representing a 39% increase year-over-year [27] - Gross profit was $69.9 million, resulting in a gross margin of 58% [29] - Customer acquisition cost (CAC) was $51.71, up only 7% compared to the previous quarter, with a lifetime value to CAC (LTV to CAC) ratio of approximately 5 times [30][31] Business Line Data and Key Metrics Changes - Active subscriptions increased by 271,000, totaling 2.1 million, a 39% increase year-over-year [7] - Subscription shipments reached 3.6 million, a 34% increase year-over-year [7] - Average order value (AOV) was $29.73, a $1.55 increase compared to the same period last year [8] Market Data and Key Metrics Changes - Direct-to-consumer revenue was $106.8 million, up 42% year-over-year, driven by subscription growth [27] - Revenue from the Commerce segment was $13.3 million, up 21% year-over-year, slightly lower than expected due to shipping delays [28] Company Strategy and Development Direction - The company is focused on expanding its Play business and launching new categories like Food and Health, with significant growth potential in these areas [12][18] - The "One BARK" initiative aims to create a unified customer experience across various product categories, enhancing customer retention and cross-selling opportunities [20][21] - Investments in technology and data analytics are expected to drive further growth and improve customer relationships [22][23] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about meeting customer demand during the holiday season, despite challenges from rising shipping costs and supply chain issues [11][23] - The company anticipates continued growth in subscriptions and AOV, which are seen as key indicators of long-term business health [11][23] - Guidance for total revenue in the third quarter is projected to be between $137 million and $139 million, with adjusted EBITDA losses expected to be between $38 million and $40 million for the full fiscal year [38][39] Other Important Information - The company ended the quarter with $273 million in cash and $130 million in inventory, a 68% year-over-year increase, to mitigate potential holiday season freight congestion [36] - The CFO search is ongoing, with Howard Yeaton appointed as Interim CFO [24][26] Q&A Session Summary Question: What are the assumptions for CAC costs going forward? - Management targets an LTV to CAC ratio between 4 times and 5 times, with a potential seasonal increase in CAC expected [44] Question: Can you provide data on the add-to-box business? - The add-to-box feature has driven higher gross margins and contributed to an increase in AOV, with a focus on upselling and cross-selling [46] Question: How does the company plan to handle rising costs? - The company is exploring various strategies to offset rising costs, including improving AOV through cross-selling rather than simply raising prices [49][51] Question: What is the path to profitability for the new Food segment? - The Food segment is expected to achieve profitability faster due to its structure and the ability to cross-sell to existing customers [53]

The Original BARK Company (NYSE:BARK) Q1 2022 Earnings Conference Call August 9, 2021 4:30 PM ET Company Participants Mike Mougias - VP, IR Manish Joneja - CEO John Toth - CFO Conference Call Participants Steph Wissink - Jefferies Maria Ripps - Canaccord Genuity Nick Jones - Citi Operator Ladies and gentlemen, thank you for standing by. And welcome to the BARK First Quarter Fiscal Year 2022 Earnings Conference Call. At this time, all participants are in listen-only mode. After the speaker presentation, the ...