Workflow
快递
icon
Search documents
寄丢客户价值5万元手镯仅赔67元?顺丰回应
新华网财经· 2025-05-30 03:27
图片来源:界面图库 5月30日,话题"顺丰寄丢价值5万元手镯仅赔67元"引发热议,登上微博热搜。涉事商家和顺丰速运对赔 偿事宜作出回应。 据广东广电触电新闻报道,近日广东佛山陈小姐网购了一只价值4.98万元的翡翠手镯,但收到货后不太 满意,于是选择了退货退款。因为商家赠送了运费险,5月22日10点由指定的顺丰速运上门取件。23日 晚,陈小姐接到快递员电话,称快件丢失了。 来源:广东广电触电新闻微博视频截图 5月24日,陈小姐和快递员报警处理,并试图调取监控,但发现快件是在陈小姐所住小区的监控盲区消 失的。后续陈小姐和顺丰协商理赔,但由于快件没有保价,顺丰给出基础运费7.5元的9倍赔偿,即67.5 元。陈小姐对此赔偿额度提出质疑。 端午送好礼 为感恩每一位关注与支持新华网财经的朋友,我们精心筹备了端午惊喜福利! 顺丰速运涉事网点相关负责人在接受媒体采访时表示,他们已经配合警察寻找失物,并称不存在监守自 盗的情况。针对陈小姐快件丢失事宜,该公司成立了理赔小组,目前正在跟进处理。据了解,当事快递 员仍在正常上班。 目前,陈小姐正在走法律程序解决。对此,顺丰速运集团表示,由于快件没有保价,将按照非保价快件 的条款与客 ...
浙江快递包装“瘦身增绿”
Xin Hua Wang· 2025-05-30 03:06
Core Viewpoint - The article highlights the efforts of Zhejiang Province in promoting green packaging in the express delivery industry, showcasing initiatives like the recycling of cardboard boxes and the use of biodegradable materials to reduce carbon emissions and environmental impact [1][2][3][4] Group 1: Recycling Initiatives - Zhejiang University has implemented a "Box Return Plan," where 90% of the cardboard used for shipping by students comes from recycled materials [1] - In 2024, the express delivery industry in Zhejiang achieved the reuse of 92.13 million old cardboard boxes, marking a 12.59% increase from the previous year [1] Group 2: Green Packaging Strategies - The express delivery sector is shifting towards green packaging to address the significant carbon emissions associated with traditional packaging, which totaled 23.96 million tons of CO2 equivalent in 2020 [2] - The "Original Direct Shipping" method, which uses original factory packaging, is expected to help JD reduce over 1 billion secondary packages in 2024, with 95.83% of e-commerce packages in Zhejiang avoiding secondary packaging [2] Group 3: Material Reduction and Innovation - Companies are reducing the thickness of cardboard and the width of tape, with many now using tape that is 45mm or less and switching from 5-layer to 3-layer boxes, resulting in a significant reduction of 13,352 tons of plastic tape by JD in recent years [3] - In 2024, Zhejiang's delivery companies procured 420 million certified green packaging products and used 438 million biodegradable plastic bags [3] Group 4: Challenges and Future Directions - Despite progress, challenges remain, such as the high cost of green packaging and the need for greater consumer awareness and habit changes [4] - Future efforts will focus on enhancing inter-departmental collaboration, improving recycling systems, and increasing public education to further advance carbon reduction and environmental sustainability in packaging [4]
寄丢客户价值5万元手镯仅赔67元?顺丰回应
Xin Lang Cai Jing· 2025-05-30 02:11
商家表示,因为快递是陈小姐寄出的,所以由陈小姐负责。陈小姐提供的商家回复信息显示,现在不能给其退款,已经联系快递公司处理,需要等待快递赔 付后才能给其处理退款。 顺丰速运涉事网点相关负责人在接受媒体采访时表示,他们已经配合警察寻找失物,并称不存在监守自盗的情况。针对陈小姐快件丢失事宜,该公司成立了 理赔小组,目前正在跟进处理。据了解,当事快递员仍在正常上班。 目前,陈小姐正在走法律程序解决。对此,顺丰速运集团表示,由于快件没有保价,将按照非保价快件的条款与客户协商理赔,由于暂时无法达成一致意 见,将继续与客户继续协商理赔。 针对未保价的快递赔偿,通常依据《中华人民共和国邮政法》《中华人民共和国民法典》等相关法律及快递公司的规定。 5月30日,话题"顺丰寄丢价值5万元手镯仅赔67元"引发热议,登上微博热搜。涉事商家和顺丰速运对赔偿事宜作出回应。 据广东广电触电新闻报道,近日广东佛山陈小姐网购了一只价值4.98万元的翡翠手镯,但收到货后不太满意,于是选择了退货退款。因为商家赠送了运费 险,5月22日10点由指定的顺丰速运上门取件。23日晚,陈小姐接到快递员电话,称快件丢失了。 来源:广东广电触电新闻微博视频截图 ...
太平洋:给予圆通速递增持评级
Zheng Quan Zhi Xing· 2025-05-29 00:38
太平洋证券股份有限公司程志峰近期对圆通速递(600233)进行研究并发布了研究报告《2024年报点 评:件量增速超均值,分红回报投资人》,给予圆通速递增持评级。 圆通速递 事件 近日,圆通速递披露2024年报。本报告期内,实现营业总收入亿,同比增+19.67%;归母净利40.12亿, 同比增+7.78%;扣38.44亿,同比增+6.64%;基本每股收益1.16元,加权 公司借助科技化手段,引领综合实力持续提升。24年业务数据亮25%,超行业平均增速;单票收入较去 年小4.9%;航空板块毛利率同比增加10个点;综述,公司以精细 风险提示 点评 经济波动风险;市场竞争加剧风险;客户需求变动及政策风险 分红政策,公司24年拟派发现金股息约12.3亿人民币,每股约全年分红1次,约占当年度净利润比例的 30.7%。 2025年Q1业绩,营收170.6亿,同比增+10.6%,扣非归母净利 公司是国内领先的综合性快递物流运营商,以自营的枢纽转运中 快递分部,营收623亿,同比增+19.2%,营收占比90.2%;毛 货代分部,营收37.6亿,同比增+22.5%,营收占比5.5%;毛 航空分部,营收17.2亿,同比增+43.2 ...
修订后的《快递暂行条例》即将施行 填补快递包装治理制度空白——快递包装“瘦身增绿”(大数据观察)
Ren Min Ri Bao· 2025-05-28 22:10
——《快递暂行条例》 "快递废弃包装主要由商品包装、电商包装和寄递服务包装等混合构成。"国家邮政局发展研究中心产业 部副主任朱丽介绍,从材质上看,包括包装箱等纸类和胶带、充气填充物等塑料类两种。锚定绿色化、 减量化、可循环目标,快递包装正在从源头"改头换面"。 浙江平湖市,景兴包装材料有限公司的生产基地,成吨废纸运至打浆车间后,经破碎、过滤、提纯、干 燥等流程,一张张原纸下线。 今年6月1日起,修订后的《快递暂行条例》(以下简称《条例》)将正式施行,首次增设"快递包装"专 章,填补了快递包装治理的制度空白,为快递业绿色发展提供有力法治保障。 作为快递大国,目前我国快递业已进入千亿件时代,2024年快递业务量超1750亿件,同比增长21.5%。 规模巨大、增速迅猛的快递业务带来了快递包装的大量使用和废弃,包装治理也成为快递行业迈向高质 量发展的重要任务。 目前,快递包装治理有哪些成效?行业绿色转型如何深入?记者进行了采访。 设计生产 纸箱更环保胶带更"绿色" "支持采用新技术、新材料、新工艺研发、生产符合绿色环保要求的快递包装。" 安徽南陵经济开发区,安徽华意包装有限公司的全自动化产线上,一卷卷胶带迅速成型。这 ...
警惕!假快递短信引入局 “客服”远程操控手机盗钱财
Nan Fang Du Shi Bao· 2025-05-28 15:27
在实施诈骗环节,骗子以帮助取消扣费服务为由,让事主进一步操作。李小燕介绍了三种情况:一是诱骗事主访 问虚假网站,下载远程控制软件,获取手机权限,通过直接控制的方式,操作事主的手机进行转账;二是通过远 程会议软件,间接引导事主操作网银、互联网金融、贷款等软件进行转账;三是引导事主下载安装远程NFC软 件,诱骗事主将银行卡贴在手机上,进行远程刷卡。 手机被黑咋办?警方提醒:强制重启、断网、拔卡 北京市公安局刑侦总队召开新闻发布会 北京警方向广大市民群众发布提示:一是任何企业的客服都不会要求你脱离企业的官方平台进行操作。二是不要 通过非官方渠道下载安装APP等软件。 李小燕介绍,北京警方每周一公布涉诈APP和网址,目前已经公布第七批,近期常见涉诈APP有"云客服""及时服 务"等,大家可以到"北京反诈"视频号上查看。 5月28日,北京市公安局刑侦总队召开新闻发布会。北京市公安局刑侦总队政治处主任李小燕表示,今年以来,骗 子的诈骗手段从冒充银行金融机构专业客服,演变成冒充与日常生活密切相关的各互联网平台、快递物流客服。 李小燕举例称,比如通过发送含有虚假快递信息、手机号码的短信作为首次接触方式,谎称事主有快递到达快递 ...
“618”来了!当心骗子用快递设局,已有人被骗数十万!
Core Viewpoint - The article highlights a rise in fraudulent activities related to package delivery notifications, particularly during promotional events like "618", where scammers exploit consumers' urgency to retrieve packages, leading to significant financial losses. Group 1: Fraud Cases - Two recent fraud cases were reported where victims received fake package pickup notifications and lost substantial amounts of money after engaging with scammers [1][3]. - In one case, a victim lost over 600,000 yuan after being tricked into downloading a fraudulent app and sharing their screen, allowing the scammer to access their banking information [4]. - Another victim lost over 350,000 yuan through a similar scheme involving a fake insurance policy linked to a nonexistent package [4][5]. Group 2: Scammer Tactics - Scammers impersonate legitimate courier services like Fengchao and SF Express, sending convincing fake delivery notifications that include contact numbers [4][5]. - The scammers create a sense of urgency by claiming that a "million insurance" policy is about to expire, prompting victims to act quickly and follow their instructions [4][5]. - Victims are often led to download fraudulent applications and enable screen sharing, which allows scammers to manipulate their banking apps and steal funds [5]. Group 3: Police Warnings - Authorities advise consumers to verify package information through official apps or websites before responding to suspicious messages [6]. - It is recommended to avoid returning calls to unknown numbers, as scammers use this tactic to evade detection [6]. - Consumers are informed that "million insurance" is a free service that does not require renewal or payment, and any claims of expiration or fees are fraudulent [6].
国泰海通:需求韧性持续、价格波动加剧 今年快递业务量或保持较快增速
智通财经网· 2025-05-27 01:23
Core Viewpoint - The express delivery sector is experiencing increased performance uncertainty, but there are opportunities for valuation recovery among leading e-commerce express companies such as Zhongtong Express and YTO Express, driven by market share growth and cyclical bottoming of express delivery services [1] Group 1: Industry Growth Prospects - The express delivery business volume is expected to grow over 20% year-on-year in the first four months of 2024 and 2025, driven by structural demand growth from factors like small parcelization, reverse logistics, and new models such as live e-commerce and community group buying [2] - The trend of strong growth in business volume is likely to continue into 2025, supported by policies to boost domestic demand and support from e-commerce platforms [2] Group 2: Competitive Landscape - Price competition is expected to intensify in the first four months of 2025, with a year-on-year decline in single ticket revenue of 8.3%, reflecting increased focus on market share among leading companies [3] - Despite the intensified price competition, it is anticipated that healthy competition will prevail, aided by regulatory measures against malicious competition and the lack of large-scale capital expenditures by express companies [3] Group 3: Performance of Leading Companies - Leading e-commerce express companies maintain strong competitive advantages due to asset barriers, cash reserves, and profitability, demonstrating resilience in price competition [4] - Zhongtong Express showed stable performance in Q1 2025, with a narrowing decline in market share, and attention is needed on whether market share will rebound in the second half of the year [4] - The leading position and potential for improved profitability of direct-operated companies are expected to provide more certain returns for investors [4]
国际快递报关
Sou Hu Cai Jing· 2025-05-25 02:19
Core Viewpoint - The article provides a comprehensive overview of the international express customs clearance process and highlights important considerations for ensuring smooth and legal transportation of goods. Group 1: International Express Customs Clearance Process - Preparation of customs documentation is essential before sending international express shipments, including invoices, packing lists, transport contracts, and certificates of origin [2] - Different customs declaration methods are available based on the nature and value of the goods, including formal and simplified declarations [2] - Submission of customs information is done through the international express company or customs broker, who assists in filling out the customs declaration form [2] - Customs review involves assessing the submitted information, with potential requests for additional documentation if the initial submission is insufficient [2][3] - Payment of taxes and fees may be required based on customs regulations, which must be settled after customs approval [3] Group 2: Important Considerations for Customs Clearance - Understanding prohibited items is crucial to avoid sending restricted goods that could lead to detention or legal issues [4] - Accurate completion of customs information is vital for smooth clearance, ensuring the authenticity and correctness of all documentation [9] - Choosing the appropriate customs declaration method is important to prevent delays or increased costs [9] - Timely payment of any required taxes and fees is necessary to avoid delays or additional charges [9] - Maintaining communication with the express company throughout the customs process is essential for professional guidance and support [9]
快递服务质效稳步提升
Jing Ji Ri Bao· 2025-05-23 22:10
Core Insights - The express delivery industry in China has shown robust growth in the first four months of the year, with a total business volume of 61.45 billion packages, representing a year-on-year increase of 20.9% [1] - The express delivery revenue reached 466.91 billion yuan, marking a 10.9% year-on-year growth [1] - The express development index in April was 443.2, reflecting a 6.5% increase compared to the previous year [1] Industry Performance - In April, the express delivery business volume reached 16.32 billion packages, a year-on-year increase of 19.1%, with an average daily volume exceeding 540 million packages [1] - The postal industry completed a total of 17.75 billion packages in April, with a year-on-year growth of 16.7% [1] - The industry is expanding its service capabilities in various sectors, including agriculture and advanced manufacturing, to meet diverse consumer needs [1] Service Quality and Innovations - Express delivery companies are collaborating with e-commerce platforms to innovate and promote consolidated shipping models, effectively addressing shipping limitations in remote areas [1] - JD Logistics in Kashgar has reported significant growth in both small and large package volumes, with small packages increasing by nearly 30% and large packages by over 60% [2] - The logistics efficiency for certain products has improved dramatically, with delivery times reduced from 8 days to 56 hours and logistics costs decreased by 12% [2] Sustainable Practices - The industry is actively pursuing sustainable packaging solutions, with initiatives such as standardized reusable boxes being piloted in Hangzhou to reduce waste and resource consumption [2] - Companies like China Post and JD are exploring sustainable packaging models, including the use of recyclable materials and circular packaging systems [2][3] - The Zhejiang Provincial Postal Administration emphasizes a collaborative approach to enhance green packaging efforts, focusing on reducing secondary packaging and promoting biodegradable materials [3]