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Sanas and TaskUs Partner to Scale Global Operations with New AI-Powered Noise Cancellation with Omni-directional Capabilities
GlobeNewswire News Roomยท 2025-06-18 15:00
Company Overview - Sanas has developed the world's first Real-Time Speech Understanding Platform, focusing on enhancing global communication through AI technologies [4] - TaskUs is a leading provider of outsourced digital services, serving innovative companies across various sectors, with a global workforce of approximately 59,000 as of December 31, 2024 [5] Implementation and Impact - TaskUs has fully implemented Sanas' Noise Cancellation technology across its global operations, upgrading 20,000 of its agents to improve call clarity and agent effectiveness [2][3] - The implementation of Sanas has resulted in significant improvements in key performance metrics, including agent morale, confidence, and retention, particularly for those in high-noise environments [3] Technology Features - Sanas' Noise Cancellation technology is designed to eliminate background noise and enhance voice clarity, allowing agents to have clearer and more professional interactions with customers [3] - The technology is provided free of charge, which contributes to cost savings for TaskUs while enhancing the overall customer experience [3][6]