($ in millions, except per share amounts) | | Q2-25 | Q2-24 | YTD 25 | YTD 24 | | | --- | --- | --- | --- | --- | --- | | | (Unaudited) | | (Unaudited) | | | | Total revenue, net | $ | 1,360 $ | 1,301 $ | 2,398 $ | 2,684 | | Total expenses | $ | 1,336 $ | 1,109 $ | 2,596 $ | 2,194 | | GAAP net income (loss) | $ | 34 $ | 178 $ | (178) $ | 469 | | Adjusted revenue | $ | 1,340 $ | 1,228 $ | 2,637 $ | 2,391 | | Adjusted net income | $ | 75 $ | 121 $ | 155 $ | 205 | | Adjusted EBITDA | $ | 172 $ | 225 $ | 341 $ ...

Financial Data and Key Metrics Changes - The company reported adjusted revenue of $1.3 billion, at the high end of guidance, with adjusted diluted EPS of $0.04, reflecting strong performance in Q1 [11][30] - Net rate lock volume reached $26 billion, a 17% year-over-year increase and an 11% quarter-over-quarter increase, driven by growth in refinance and home equity loans [31] - Gain on sale margin was 289 basis points, down from 311 basis points year-over-year, but consistent with the average over the last twelve months [31] Business Line Data and Key Metrics Changes - The company served 21% more origination clients in March compared to the same month in the previous year, while reducing turn times by 14% [11] - The home equity loan offering posted another record quarter, indicating strong demand in that segment [31][92] Market Data and Key Metrics Changes - Housing inventory increased by 25% year-over-year, providing relief to buyers [6] - Active home listings reached 960,000 in April, marking a 31% increase year-over-year, with homes staying on the market longer [34] Company Strategy and Development Direction - The company is focused on creating an integrated homeownership platform, emphasizing the importance of technology and innovation to enhance client experience [9][27] - Recent acquisitions of Redfin and Mr. Cooper are aimed at strengthening the business model and enhancing data capabilities [25][39] Management's Comments on Operating Environment and Future Outlook - Management noted a sharp reversal in market momentum in April due to global tariff announcements and declining consumer sentiment, leading to a slowdown in home buying activity [8][33] - For Q2, the company expects adjusted revenue to range from $1.175 billion to $1.325 billion, reflecting a challenging April but anticipating improvement in May and June [35][36] Other Important Information - The company has identified over 35 integration work streams for the acquisitions of Redfin and Mr. Cooper, with a focus on realizing synergy value post-closing [41][42] - The balance sheet remains strong, with $2.9 billion in available cash and $7.4 billion in mortgage servicing rights, totaling $10.3 billion in balance sheet value [43] Q&A Session Summary Question: Outlook for 2025 considering recent performance and expenses - Management acknowledged the strong Q1 performance but noted the challenges faced in April, indicating a cautious but optimistic outlook for the remainder of the year [49][50] Question: Subservicing strategy post-merger with Mr. Cooper - Management expressed excitement about the subservicing business and plans to honor all contractual provisions with subservicers, emphasizing the importance of this segment [64][66] Question: Near-term outlook for Rocket Pro and technology investments - Management highlighted optimism for growth in the broker space, focusing on empowering brokers with technology and innovative business models [70][74] Question: Potential for future acquisitions to grow market share - Management stated that current focus is on integrating Redfin and Mr. Cooper, with no immediate plans for additional acquisitions [78][80] Question: Capacity growth and potential expense savings - Management discussed the importance of AI in creating capacity and the potential to convert excess capacity into cost savings if mortgage volumes do not meet expectations [88][90]