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JD Sports to roll out AI-enabled purchasing across US market
Yahoo Finance· 2026-01-13 10:44
Core Insights - JD Sports Fashion plans to enable US customers to search and purchase products directly through AI platforms, enhancing the shopping experience by allowing transactions within tools like Microsoft Copilot, Google Gemini, and OpenAI ChatGPT [1][4] Group 1: Partnership and Technology - JD Sports has formed a global agreement with commercetools, making it the first retailer to utilize commercetools and Stripe's Agentic Commerce Suite for one-click purchasing within AI platforms [2] - The integration will allow customers to find and buy sports footwear, apparel, and accessories directly in AI applications, streamlining the checkout and payment process [2][3] Group 2: Operational Enhancements - JD Sports will optimize its product information, pricing, and inventory systems for AI-driven commerce, ensuring real-time availability data and secure transaction capabilities [3] - The company has recently re-platformed its US e-commerce operations using commercetools and plans to extend similar platforms to its UK and European operations within the year [3] Group 3: Consumer Behavior and Market Positioning - Research from Adobe Express indicates that 60% of surveyed US consumers utilized AI in their shopping journeys, highlighting a shift in consumer behavior [4] - JD Sports aims to position itself to support direct purchasing through AI platforms in the US, with plans for a broader international rollout in the future [4][5]