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Lennox Named to the Drucker Institute's Management Top 250
Prnewswire· 2025-12-17 15:00
Core Insights - Lennox has been recognized by the Drucker Institute as part of the Management Top 250 for the third consecutive year, highlighting its strong financial results, customer-focused investments, and ongoing innovation [1][2] Financial Performance - Lennox ranked among the top 50 companies for financial strength and the top 100 for customer satisfaction in the Drucker Institute's annual ranking [1] Customer Experience Enhancements - In 2025, Lennox improved customer experience by opening its largest Regional Distribution Center in Edgerton, Kansas, which increased capacity and enabled faster fulfillment of commercial rooftop units and accessories, achieving over 90% delivery within one day [2] - The company introduced AI-powered support agents to enhance digital capabilities, providing faster access to troubleshooting and product support for dealers, technicians, and homeowners [3] Product and Service Expansion - Lennox expanded its parts and supplies portfolio through the acquisition of Duro Dyne and Supco brands, enhancing its ability to meet customer needs throughout the installation, service, and maintenance lifecycle [3] Industry Recognition - In 2025, Lennox received several industry awards, including HVAC All-Star Awards for the Xion rooftop unit and the Lennox ON AIR podcast, as well as a GOOD DESIGN® Award for the EL297V Gas Furnace [4] Community Engagement - The LII Lennox Foundation continued its commitment to community service, with over 3,700 employees participating in volunteer events globally, contributing more than 6,500 service hours during the second annual Lennox Days of Good initiative [4]