Core Insights - Agentic AI is emerging as a significant driver for autonomous network operations, with 41% of Communication Service Providers (CSPs) identifying network management as its primary area of impact [1][3][4] - The shift towards Agentic AI represents a broader automation-led transformation, enabling autonomous diagnostics, optimization, and fault resolution at scale [3][4] - While 48% of CSPs anticipate that Agentic AI will first enhance customer experience, the focus on network management indicates a more fundamental evolution in infrastructure [3][4] Industry Trends - The report emphasizes the need for CSPs to deploy out-of-the-box Agentic solutions while developing internal expertise to maintain control over data and development [4] - Telecom vendors are advised to prioritize transparency, flexibility, and portability in their Agentic offerings to foster customer trust and long-term adoption [5] - Leading telecom IT vendors, including Amdocs, Ericsson, Huawei, Nokia, Salesforce, and ServiceNow, are integrating Agentic capabilities into their platforms, reflecting a growing momentum towards automation and AI-driven operations [7]