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Bombardier Kicks Off Large-Scale Customer Service Expansion in the U.S. with New Service Centre in Fort Wayne, Indiana
Globenewswire· 2025-10-08 16:26
Core Viewpoint - Bombardier is set to open a new service center at Fort Wayne International Airport, Indiana, as part of its large-scale U.S. expansion initiative, enhancing customer service and support capabilities in the Midwest [2][4]. Group 1: Facility Details - The new service center will span approximately 64,500 square feet and will have hangar space for up to six aircraft, offering a full range of services including scheduled and unscheduled maintenance, modifications, avionics installations, and AOG support [3][5]. - Operations at the new facility are expected to commence in the second half of 2026, with the addition of approximately 100 jobs to Bombardier's network over the next few years [5]. Group 2: Strategic Importance - The U.S. is a critical market for Bombardier, with nearly 3,000 aircraft in operation, and the new service center in Fort Wayne is strategically positioned to serve customers across the region [4]. - The establishment of this service center reflects Bombardier's commitment to customer proximity and convenience, as well as its long-term vision for economic growth and local job creation [4][7]. Group 3: Community and Economic Impact - The investment in Fort Wayne is seen as a testament to Indiana's pro-growth environment, skilled workforce, and strong infrastructure, which will create high-wage jobs and boost the regional economy [7][8]. - Local leaders emphasize the importance of this investment for future economic development opportunities and the enhancement of quality of life for residents and businesses in the area [8]. Group 4: Existing Operations and Support Network - Bombardier's current Services business has a strong presence in the U.S., with service centers in key locations such as Dallas, Tucson, Hartford, Wichita, and Miami Opa Locka, which opened in 2022 [9]. - The company also operates Mobile Response Teams (MRT) from 20 locations nationwide, ensuring fast and expert assistance for customers [9].