Imagine a person in a mental health crisis. Their ability to function is compromised. Their resources are scarce.And their hope is all but gone. We all know people like this. People like Rita, validictorian of her high school class, loved to cook and play cards.She was a draft board clerk during the Vietnam War. Now imagine mental health services that are unkind, poorly designed, punitive, fear-driven, and just bad for people. Services that make people hesitant to talk about what they're going through becau ...