Financial Data and Key Metrics Changes - The company reported revenues of $104 million in Q1, an increase of over 48% year over year [6][29] - Significant services revenue increased by 78% to $68.4 million, with 20% organic growth compared to Q1 2024 [6][30] - Total Annual Recurring Revenue (ARR) was $282 million, growing 52% year over year, including 18% organic growth [6][30] - Non-GAAP gross profit grew organically by nearly 35% year over year, with subscription service gross margins exceeding 69% [7][28] - Adjusted EBITDA for the quarter was $4.5 million, a nearly $15 million improvement from Q1 last year [7][29] Business Line Data and Key Metrics Changes - Total Operator Solutions ARR grew 49% in the quarter, with organic growth at 18% [8][30] - Engagement Cloud ARR increased by 54%, driven by excellent gross retention of over 95% [17][30] - Hardware revenue increased by 20% to $22 million, driven by demand from Tier 1 enterprise customers [31][32] Market Data and Key Metrics Changes - The company signed five new PAR POS customers in Q1, all multi-product deals, indicating a healthy operational buying environment [9][10] - The TASC platform pipeline reached a record high, showing strong demand for back office solutions [10][11] Company Strategy and Development Direction - The company is focused on multi-product deals, which significantly increase lifetime value without additional acquisition costs [9][10] - The strategy emphasizes integrating acquired products to enhance customer value and drive revenue growth [43][44] - The company plans to continue investing in both organic and inorganic growth opportunities, particularly in the retail and convenience sectors [21][94] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving 20% organic growth for the year, with expectations for a strong ramp-up in the second half [51][52] - The company is prepared to navigate macroeconomic uncertainties and believes that technology adoption will be crucial for customers [45][46] - Management highlighted the importance of maintaining a long-term focus on maximizing customer lifetime value [46][47] Other Important Information - The company has strategically reduced reliance on China for hardware sourcing, mitigating tariff impacts [22][39] - Cash and cash equivalents stood at $92 million as of March 31, with expectations for improved operating cash flow for the remainder of the year [37][38] Q&A Session Summary Question: Growth cadence across the next three quarters - Management targets 20% plus organic growth for the year, with gradual growth expected in Q2 and a significant pickup in Q3 and Q4 due to new deals [51] Question: Details on new multi-product wins - Five new POS deals were won in Q1, with a strong pipeline replenished for future growth [54][56] Question: Impact of foreign exchange on ARR - The decrease in reported ARR was primarily due to foreign exchange adjustments from international revenue [60][61] Question: Competitive environment and RFP processes - Management feels confident in their competitive position, particularly in table service deals, and continues to win Tier 1 deals at a high rate [71][72] Question: Cross-sell opportunities and pipeline - The potential for cross-sell is significant, with a 4x revenue opportunity if all products were adopted by every customer [76][80] Question: Tariff exposure and hardware turnover - The company has reduced tariff exposure and is managing hardware turnover effectively, with a focus on maintaining competitive pricing [102][104]

Financial Data and Key Metrics Changes - The company reported revenues of $104 million in Q1 2025, an increase of over 48% year over year [5][29] - Significant services revenue increased by 78% to $68.4 million, with 20% organic growth compared to Q1 2024 [5][30] - Total Annual Recurring Revenue (ARR) was $282 million, growing 52% year over year, including 18% organic growth [5][30] - Non-GAAP gross profit grew organically by nearly 35% year over year, with subscription service gross margins exceeding 69% [6][28] - Adjusted EBITDA improved to $4.5 million, a nearly $15 million increase from Q1 last year [6][29] Business Line Data and Key Metrics Changes - Total Operator Solutions ARR grew 49% in the quarter, with organic growth at 18%, totaling $117 million [7][30] - Engagement Cloud ARR increased by 54%, driven by excellent gross retention of over 95% [16][30] - Hardware revenue rose by 20% to $22 million, driven by demand from Tier one enterprise customers [31][32] Market Data and Key Metrics Changes - The company signed five new PAR POS customers in Q1, all multi-product deals, indicating a healthy operational buying environment [8][10] - The TASC platform pipeline reached a record high, showing strong traction in the market [10][11] Company Strategy and Development Direction - The company continues to focus on multi-product deals, which enhance customer lifetime value without additional acquisition costs [9][10] - The integration of acquired products is seen as a key driver for growth, with a focus on creating value through technology integration [42][94] - The company is prepared to be aggressive in pursuing future M&A opportunities that fit within its product strategy [94] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving 20% organic growth for the year, with expectations for a strong ramp-up in the second half of 2025 [50][51] - The company is monitoring macroeconomic pressures and believes that demand for its products remains strong despite potential slowdowns in the market [45][46] - Management highlighted the importance of technology adoption in the restaurant and foodservice sectors to combat traffic slowdowns [44] Other Important Information - The company has strategically reduced reliance on China for hardware sourcing, with hardware now comprising only 21% of revenues [21][22] - Cash and cash equivalents stood at $92 million as of March 31, 2025, with cash used in operating activities decreasing from the prior year [37][38] Q&A Session Summary Question: Growth cadence across the next three quarters - Management targets 20% organic growth for the year, with expectations for a significant pickup in Q3 and Q4 due to new deals and POS rollouts [50][51] Question: Details on new multi-product wins - Five new POS deals were won in the quarter, with a strong pipeline replenished for future growth [52][54] Question: Impact of foreign exchange on ARR - The adjustments in ARR were primarily due to foreign exchange impacts from international acquisitions [60][61] Question: Competitive environment and RFP processes - Management feels confident in their competitive position, particularly in table service deals, and continues to win Tier one deals at a high rate [71][72] Question: Cross-sell opportunities and ARPU - The potential for cross-sell is significant, with a 4x revenue opportunity if all products were adopted by every customer [76][78] Question: Durability of ARR growth - Management sees strong revenue growth potential from deals won, with implementation timelines varying from six months to two years [85][86]