Financial Data and Key Metrics Changes - Fiscal 2025 showed significant operational and financial improvements with gross margins above 43% and a more than $14 million year-over-year improvement in adjusted EBITDA [4][12] - Adjusted EBITDA for the fourth quarter was $5.8 million and $14.8 million for the full fiscal year, representing a year-over-year improvement of more than $7 million for the quarter and more than $14 million for the full fiscal year [12][14] - Gross margin in the fourth quarter was 44.9%, a year-over-year increase of 610 basis points, while for the full fiscal year, gross margins were 43.5%, a 420 basis point increase compared to the prior year [12][13] - Net sales during the fourth quarter were $85.1 million compared to $84.4 million during the prior year period, with full fiscal year net sales slightly up to $342.3 million compared to $341.1 million in the prior year [13][14] - Operating expenses increased by $14.3 million to $150.4 million for the year, primarily due to a decrease in net gains related to asset sales [14][15] - Free cash flow for the fourth quarter was $7.5 million and $6.5 million for the full fiscal year, representing a year-over-year increase of $12.1 million for the quarter and $34.5 million for the full fiscal year [16] Business Line Data and Key Metrics Changes - The company launched the SOME1 specialty brand, which has shown encouraging early responses and opportunities in the pipeline [4][5] - Total coffee volumes decreased by 10% year-over-year to just shy of 20 million lbs in 2025, reflecting challenges in the coffee industry [8][9] Market Data and Key Metrics Changes - The U.S. food services sector experienced weaker growth than during the COVID-19 pandemic, with restaurants and bars seeing one of the weakest six-month periods of sales growth in the past decade [8][9] - Green coffee prices rose over 65% in the past year, contributing to a challenging market environment [9][10] Company Strategy and Development Direction - The company is focused on driving top-line revenue growth, increasing coffee volumes, and enhancing customer retention and expansion efforts [17] - A strategy committee has been formed to explore growth opportunities, with a commitment to addressing customer and coffee pound degradation [10][11] - The company aims to leverage its DSD network to drive product penetration and acquire new customers [10][38] Management's Comments on Operating Environment and Future Outlook - Management acknowledged significant challenges in the macroeconomic environment and the coffee industry, including rising costs and potential tariffs [9][10] - Despite these challenges, management expressed confidence in the company's ability to generate long-term value for shareholders under more favorable market conditions [16][17] Other Important Information - The company made meaningful progress in strengthening its balance sheet, ending the year with $6.8 million of unrestricted cash and a $10 million decrease in net debt [15][16] - The Revive services team was fully reintegrated into field operations to enhance customer service and retention efforts [6][7] Q&A Session Summary Question: Congratulations on the execution over the past year - Management appreciated the acknowledgment of their efforts in a tough macro backdrop [20][21] Question: Areas of focus for operational efficiency and margin improvements - Management indicated a pivot from pricing action to performance and execution, emphasizing customer-focused service [22][23] Question: Customer churn levels and order fulfillment progress - Management reported significant improvements in order fulfillment and addressed challenges in customer churn due to macroeconomic factors [25][27] Question: Opportunities to drive better penetration and stabilize volumes - Management acknowledged the difficult macro environment but emphasized the potential for growth through engagement with larger restaurant groups and improved service levels [35][36] Question: Traction with larger restaurant groups - Management confirmed existing work with larger restaurant groups and the opportunity for growth in that area [39][40] Question: Ability to focus on larger restaurant groups with new leadership - Management affirmed that the new leadership structure allows for more focused efforts on larger restaurant groups [42][43] Question: Opportunities to leverage allied products - Management indicated that allied goods are a significant part of the business and that they are always looking to drive interest in specific segments [45][46]