Financial Data and Key Metrics Changes - The company reported a total revenue growth of 11% in the first quarter, exceeding the high single-digit outlook, driven by strong performance in direct-to-consumer channels [21][22] - Adjusted gross margin expanded by 160 basis points to 72.1%, influenced by average unit retail (AUR) growth and a favorable mix shift towards full-price and international businesses [24][25] - Adjusted operating margin increased by 230 basis points to 16.6%, with operating profit rising by 29%, both ahead of guidance [26] Business Line Data and Key Metrics Changes - Core product sales, which represent over 70% of the business, grew in the mid-teens, driven by seasonal items and new product offerings [12][13] - High-potential categories, including women's apparel, outerwear, and handbags, saw strong double-digit growth, outpacing total company growth [13] - Direct-to-consumer (DTC) retail comps increased by 13%, with double-digit growth in both digital and brick-and-mortar stores [14][27] Market Data and Key Metrics Changes - Asia led performance with a 19% increase in revenue, followed by Europe at 10% and North America at 8% [22][23] - China experienced over 30% growth, significantly outpacing competitors, driven by brand-building initiatives and strong consumer response [16][30] - North America maintained healthy trends with high single-digit growth, supported by strong DTC channels and stabilization in wholesale [16][27] Company Strategy and Development Direction - The company focuses on three long-term strategic pillars: elevating the lifestyle brand, driving core products, and winning in key cities through a consumer ecosystem [7][19] - Continued investment in technology, AI, and analytics is emphasized to enhance consumer service and operational efficiency [6][18] - The company plans to expand its presence in key city ecosystems, leveraging brand desirability and diverse growth drivers [48][49] Management's Comments on Operating Environment and Future Outlook - Management remains cautious about the second half of the year due to potential tariff-related pressures on consumer behavior, despite a strong start to the fiscal year [6][19] - The company expects low to mid-single-digit revenue growth for the full year, with a focus on maintaining operational discipline amid macroeconomic uncertainties [34][36] - Management highlighted the importance of brand desirability and value proposition in sustaining growth, particularly in a challenging economic environment [46][48] Other Important Information - The company ended the quarter with $2.3 billion in cash and short-term investments, and $1.6 billion in total debt, indicating a strong balance sheet [31] - Inventory increased by 18% year-over-year, primarily due to strategic pull-forwards to mitigate tariff impacts, with expectations for inventory levels to align with sales as the year progresses [31][91] - The company was recognized as one of America's Best Employers for Women by Forbes, reflecting its commitment to diversity and inclusion [18] Q&A Session Summary Question: What have been the largest drivers of upside and how sustainable are they? - Management noted the shift towards a more elevated full-price consumer base and the resilience of core consumers across regions as key drivers of upside, emphasizing the durability of these drivers [46][48] Question: Can you walk us through your updated guidance assumptions? - The updated guidance reflects over-delivery in Q1 and a positive outlook for Q2, with tariff impacts remaining broadly in line with previous expectations [56][57] Question: What is the outlook for the handbag business? - The handbag category is seen as a high-potential area, with strong initial responses to new product launches and a focus on building long-term capabilities [60][62] Question: How do you view the growth rates in Europe moving forward? - Management expects continued momentum in Europe but anticipates some deceleration in the second half due to timing shifts and macroeconomic pressures [71][72] Question: Can you comment on inventory levels and expectations for alignment with sales? - Inventory levels increased due to strategic pull-forwards related to tariffs, but management expects inventory growth to moderate and align with sales as the year progresses [89][91]

Financial Data and Key Metrics Changes - The company reported an 8% top line growth for the full year, with adjusted operating profits growing 24% [9] - Fourth quarter revenue growth was 10%, exceeding the 6% to 7% outlook, driven by strong performance in both direct-to-consumer and wholesale channels [26] - Total company adjusted gross margin expanded by 260 basis points to 69.2%, driven by average unit retail (AUR) growth and favorable mix shifts [27] Business Line Data and Key Metrics Changes - Core product sales grew low double digits in the fourth quarter, with notable growth in cable knit sweaters and outerwear [16] - High potential categories, including women's apparel, outerwear, and handbags, increased by high teens [17] - Direct-to-consumer (DTC) sales, which comprise two-thirds of the business, saw a 13% increase in comparable sales [18] Market Data and Key Metrics Changes - By region, Europe led performance with a 16% sales increase, followed by Asia at 13% and North America at 6% [26] - In China, sales grew more than 20%, supported by strong consumer engagement and marketing activations [34][110] - North America maintained healthy trends with mid-single-digit growth, despite exiting 60 department store doors [30] Company Strategy and Development Direction - The company is focused on elevating its lifestyle brand, driving core product growth, and expanding in key cities through a consumer ecosystem [10][18] - Investments will continue in brand desirability, market share, and technology to enhance consumer engagement [10] - The company plans to remain agile and prudent in resource allocation while pursuing long-term growth opportunities [22] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the challenging global operating environment, including uncertainties around tariffs and consumer behavior [9][22] - Despite macro pressures, the company is well-positioned due to a transformed business model and strong balance sheet [9][10] - The outlook for fiscal 2026 anticipates low single-digit revenue growth, with a cautious view on the second half of the year due to macroeconomic indicators [37][38] Other Important Information - The company generated $1 billion in free cash flow, returning $625 million to shareholders through dividends and repurchases [25] - Marketing investments increased to 7.3% of sales, with plans to maintain this level in the upcoming fiscal year [28][76] - The company acquired its global Polo flagship location in SoHo, Manhattan, as part of its real estate strategy [36][80] Q&A Session Summary Question: How is the company thinking about the health of consumers across regions in today's uncertain backdrop? - Management noted strong brand momentum and resilience in their business model, with no change in the underlying trajectory across regions [49][52] Question: How should the company approach pricing strategy for fiscal 2026? - The company plans to assess pricing actions to offset tariff impacts while maintaining AUR growth [58][62] Question: Can you provide more detail on revenue expectations by geography for the first quarter? - The company expects high single-digit growth in Asia, mid-single-digit growth in Europe, and a cautious outlook for North America [71] Question: What are the plans for marketing spend and high-potential categories? - Marketing spend is expected to remain at 7.3% of revenue, with continued focus on women's apparel, outerwear, and handbags [76][78] Question: What is the outlook for the U.S. wholesale channel? - The company is encouraged by stabilization in the wholesale channel and plans to continue refining its distribution strategy [86][89] Question: How is the company performing in Europe and what is the outlook for operating margins? - Europe delivered strong growth with a focus on key city strategies, and management is optimistic about continued momentum [96][99]

Financial Data and Key Metrics Changes - The company reported a 10% revenue growth in Q4, exceeding the 6% to 7% outlook, driven by strong performance in both direct-to-consumer and wholesale channels [24][22] - For the full year, total revenue growth was 8%, with adjusted operating profits increasing by 24% [8][22] - Adjusted gross margin expanded by 260 basis points to 69.2%, supported by average unit retail (AUR) growth and favorable product mix [26][22] - Free cash flow for the year was $1 billion, with $625 million returned to shareholders through dividends and repurchases [23][22] Business Line Data and Key Metrics Changes - Core product sales grew low double digits in Q4, with notable growth in cable knit sweaters and outerwear [15][16] - High potential categories, including women's apparel, outerwear, and handbags, increased by high teens [16][15] - Digital ecosystem sales grew in the high teens, led by Europe [25][24] Market Data and Key Metrics Changes - North America revenue increased by 6%, with retail comps up 9% [28][30] - Europe saw a 16% revenue increase, with retail comps up 18% [30][31] - Asia's revenue grew by 13%, with China leading at over 20% growth [32][33] Company Strategy and Development Direction - The company is focused on elevating its lifestyle brand, driving core product sales, and expanding in key cities [10][11] - Investments in technology, data, AI, and analytics are prioritized to enhance consumer engagement and operational efficiency [10][21] - The company aims to maintain a strong balance sheet while navigating macroeconomic challenges [21][34] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the challenging global operating environment but expressed confidence in the brand's resilience and growth potential [8][21] - The outlook for fiscal 2026 anticipates low single-digit revenue growth, with a cautious view on the second half of the year due to macroeconomic pressures [35][36] - The company plans to assess additional pricing actions to mitigate tariff impacts [37][38] Other Important Information - The company opened 83 new stores globally, focusing on key cities, particularly in Asia [18][30] - Marketing investments increased to 7.3% of sales, with plans to maintain this level in the upcoming fiscal year [27][72] - The acquisition of the global Polo flagship location in SoHo is part of a strategy to enhance key city ecosystems [34][76] Q&A Session Summary Question: How is the company thinking about the health of consumers across regions in today's uncertain backdrop? - Management noted strong brand momentum and resilience among elevated consumers, despite general consumer pressure from the geopolitical and economic environment [48][49] Question: How should the company approach pricing strategy for fiscal 2026? - The company plans to assess pricing actions and leverage its diversified supply chain to manage cost headwinds effectively [56][58] Question: What is the outlook for the U.S. wholesale channel? - The company is encouraged by stabilization in the wholesale channel and plans to continue refining its distribution strategy [82][84] Question: Can you discuss the strong performance in China? - China delivered a strong quarter with over 20% growth, supported by effective marketing activations and expanding store footprint [100][104] Question: What are the expectations for gross margin in fiscal 2026? - The company expects gross margins to be flat for the year, with a stronger first half due to durable tailwinds from AUR growth and discount reductions [106][106]

Financial Data and Key Metrics Changes - Q1 2025 recorded adjusted EBITDA of $5.6 million, marking the strongest performance in the company's history, indicating successful operational discipline [19][20] - Total revenue for Q1 was approximately $66 million, down 18% year over year, with subscription revenue at $21 million, down 26% [20][21] - Travel revenue decreased to $42 million, down 16%, attributed to a lower member count and timing impacts related to curated experiences [22] Business Line Data and Key Metrics Changes - The company had over 11,000 members at the end of Q1, with approximately 10,200 active club members and 1,300 active Pass members, reflecting a strategic shift towards club growth [20][21] - Cost of revenue declined by $8 million year over year due to ongoing portfolio optimization efforts [20] - Operating expenses were reduced by approximately $8 million, benefiting from streamlined operations [20] Market Data and Key Metrics Changes - The company maintained a strong occupancy level of 74% in controlled residence accommodations, with an average daily rate (ADR) increase of 8% to over $2,100 [22] - The strategic partnerships with renowned hotels like Hondas and Fairmont were renewed, providing exclusive access to accommodations for members [15] Company Strategy and Development Direction - The company is focused on four key pillars: operational efficiency, brand elevation, member experience, and a robust technology and digital marketing platform [8][10] - A significant emphasis is placed on building a digital marketing platform to connect with luxury travelers and expand the total addressable market [17][44] - The company aims to achieve sustained profitability and operational efficiency as core competencies [42][43] Management's Comments on Operating Environment and Future Outlook - Management acknowledged expected near-term revenue headwinds but expressed confidence in the strategic decisions made over the past year translating to stronger financial results [25] - The outlook for 2025 includes adjusted EBITDA guidance between breakeven and $5 million, with total revenue expected between $235 million and $255 million [24] Other Important Information - Q1 free cash flow was negative $8 million, including one-time cash outflows related to underperforming lease terminations [22] - The company is committed to enhancing service quality and member experience through new initiatives and partnerships [14][15] Q&A Session Summary Question: Update on marketing efforts to drive and retain members - The company is growing its sales force to reach a curated target audience, relying on direct connections rather than traditional marketing [29][30] Question: When and where do club memberships see stabilization? - Management expects continued headwinds on member count through the first half of the year, with stabilization anticipated in the second half of 2025 and into 2026 [32][33] Question: Status of expense cutting efforts - The company is now focused on fine-tuning expenses and improving service quality, with significant opportunities for operational efficiency still ahead [37][39] Question: Major milestones targeted for 2025 - Key goals include achieving sustained profitability, establishing operational efficiency as a core competency, and launching a digital marketing platform [42][44]

Financial Data and Key Metrics Changes - Q1 2025 recorded adjusted EBITDA of $5.6 million, marking the strongest performance in the company's history, indicating successful operational discipline [19][20] - Total revenue for Q1 was approximately $66 million, down 18% year over year, with subscription revenue at $21 million, down 26% [20][21] - Travel revenue decreased to $42 million, down 16%, attributed to a lower member count and timing impacts related to curated experiences [22] Business Line Data and Key Metrics Changes - The company had over 11,000 members at the end of Q1, with approximately 10,200 active club members and 1,300 active Pass members, reflecting a strategic shift towards club growth [20][21] - Cost of revenue declined by $8 million year over year due to ongoing portfolio optimization efforts [20] - Operating expenses decreased by approximately $8 million, benefiting from reduced overhead and streamlined operations [20] Market Data and Key Metrics Changes - The company maintained a strong occupancy level of 74% in controlled residence accommodations, with an 8% increase in average daily rate (ADR) to over $2,100 [22] - The strategic partnerships with renowned hotels like Hondas and Fairmont were renewed, providing members with exclusive access to select accommodations [15] Company Strategy and Development Direction - The company is focused on four key pillars: operational efficiency, brand elevation, member experience, and a robust technology and digital marketing platform [8][10] - The goal is to build a scalable, durable, and efficient growth model while enhancing service quality and member experiences [8][10] - A digital marketing platform is being developed to connect with high-value travelers and expand the total addressable market [17][24] Management's Comments on Operating Environment and Future Outlook - Management acknowledged expected near-term revenue headwinds but expressed confidence in the strategic decisions made over the past year translating to stronger financial results [25] - The company reiterated its full-year 2025 guidance, expecting adjusted EBITDA between breakeven and $5 million, and revenue between $235 million and $255 million [24][25] - The focus remains on balancing investment for future profitable growth with operational efficiencies [25] Other Important Information - Q1 free cash flow was negative $8 million, including approximately $2.6 million of one-time cash outflows related to underperforming lease terminations [22] - Adjusted free cash flow, excluding one-time lease-related items, totaled more than $8 million over the same period [23] Q&A Session Summary Question: Update on marketing efforts to drive and retain members - The company is growing its sales force to reach a curated target audience, relying on direct connections rather than direct marketing [29][30] Question: When and where do club memberships see stabilization? - Management expects continued headwinds on member count through the first half of the year, with stabilization anticipated in the second half of 2025 and into 2026 [32][33] Question: Status of expense cutting efforts - The company is now focused on fine-tuning expenses and improving service quality, with significant opportunities for operational efficiency still ahead [37][39] Question: Major milestones targeted for 2025 - Key goals include achieving sustained profitability, establishing operational efficiency as a core competency, and launching a digital marketing platform [42][44]