Core Insights - Charter Communications is focused on returning to broadband customer growth, with 2026 identified as a pivotal year as major investment programs near completion [3] - The company is implementing a new service strategy to enhance its reputation and customer experience, including the launch of Invincible WiFi and hiring a new COO [5][7] Investment and Operational Strategy - Charter is nearing completion of significant long-term investment programs, with rural build and network evolution expected to be largely complete by the end of the year [2] - The company anticipates capital expenditures (capex) to decline to less than $8 billion by 2028, representing approximately 13%–14% of revenue [4][19] - Charter has reduced its long-term leverage target to 3.5x–3.75x within three years of closing the pending Cox transaction [4][20] Product and Service Enhancements - The launch of Invincible WiFi combines Wi-Fi 7 technology with 5G and battery backup, aimed at improving customer connectivity during outages [8] - Charter is enhancing its service commitments, including reliability credits and same-day service, to improve customer satisfaction and retention [5] Market Position and Competitive Landscape - Charter offers bundled wireline and mobile services across its entire footprint, positioning itself as a competitive alternative to fiber and fixed wireless access [10] - The company is addressing brand awareness issues, as many consumers are unaware that they can obtain mobile services through Spectrum [13] Financial Performance and Future Outlook - Charter's video strategy is primarily focused on supporting broadband acquisition rather than standalone video growth, with improvements in video performance through flexible packaging [14] - The company is leveraging AI technologies to enhance operational efficiency and customer satisfaction, which is expected to reduce costs and improve service delivery [18]

1 FORWARD-LOOKING STATEMENTS EARNINGS CONFERENCE CALL FOURTH QUARTER 2025 Nimrod Ben-Natan, President & CEO Walter Jankovic, CFO February 19, 2026 1 During the course of this presentation, we will focus only on continued operations unless otherwise stated. Our Video business is now classified as discontinued operations. We will provide projections and other forward-looking statements regarding future events or the future financial performance of Harmonic, including expectations concerning our business and b ...