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AT&T CEO says he made a mistake in how he went about fixing company culture โ€” but the viral memo wasn't it
Business Insiderยท 2025-12-10 00:57
Core Insights - CEO John Stankey acknowledged missteps in addressing company culture at AT&T and provided context for a viral internal memo regarding a shift to a "more market-based culture" [1][2] Group 1: Company Culture - Stankey admitted he was too slow to address the necessary "culture evolution" and should have prioritized it more [2] - The internal memo was part of a series of steps to create a framework for leadership and accountability within the company [3] - Stankey emphasized that employees need to align with the evolving company culture or seek other career opportunities [4][5] Group 2: Employee Development - AT&T is encouraging employees to adopt AI skills, providing tutorials and educational tools for upskilling [5] - Stankey is monitoring employee engagement with these educational resources to assess skill development [6]