Core Insights - The company is experiencing a rebound in growth, improved yield metrics, and better credit performance among new customers, despite facing near-term expense pressures related to staffing and incentive compensation [4][5]. Customer Growth and Performance - The company originated 16% more new customer volume during the quarter and ended with 25% more outstanding ledger in active new customers compared to the same quarter last year [3][6]. - The quarter marked the highest level of new customers since the same quarter of calendar 2021, with first-pay defaults 19% lower compared to the prior high-volume mark in 2021 [2][6]. Financial Metrics - Yields increased by 84 basis points year-over-year, with the customer base growing approximately 5.4% and ledger growing 2.4% organically [6][7]. - The average outstanding loan declined about 2.5% year-over-year due to tighter underwriting discipline and increased investment in new customers [9]. Expense Management - Management cited elevated share-based, personnel, and incentive costs due to temporary overstaffing but expects incentive expenses to decline starting in Q4 [5][12]. - The company has repurchased around 600,000 shares, reducing outstanding shares by approximately 11%, with over $60 million in repurchase capacity remaining [5][16]. Strategic Outlook - Management is optimistic about tax filing season, noting substantial year-over-year improvement in both the volume of filings and revenue [14]. - The company is planning branch staffing reductions to address near-term expense pressures while maintaining a focus on improving credit performance and customer retention [5][13]. Leadership Transition - The company acknowledged the upcoming retirement of long-tenured leader Clint Dyer, with Tobin Turner stepping in to lead branch operations during the transition [18].