Data Privacy and Cybersecurity
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VIQ Solutions Identifies Data Incidents in Australia
TMX Newsfile· 2026-02-20 23:25
Core Viewpoint - VIQ Solutions Inc. is currently addressing data privacy incidents involving unauthorized access to data related to its Australian transcription services, which may have a material impact on the company's financial condition and operations [1][2]. Group 1: Incident Details - The unauthorized access was limited to certain Australian customers and did not affect the company's global operations [2]. - VIQ has activated its incident response protocols and is conducting an internal investigation with a leading independent cybersecurity firm [1][3]. - There is no evidence of public disclosure, misuse, or attempted misuse of the affected information [1][3]. Group 2: Financial Impact - The incidents are expected to have a material impact on the company's financial condition, as the Australian operations represent a significant portion of annual revenues [2]. - The company anticipates incurring material non-recurring expenses related to regulatory, legal, and potential notification requirements due to the incidents [2]. Group 3: Customer and Market Relations - VIQ is working directly with its affected Australian customers to implement appropriate solutions and ensure continuity of service during the investigation [3]. - The incidents may impact the company's Australian workforce and its reputation in the market [2]. Group 4: Company Overview - VIQ Solutions is a global provider of secure, AI-driven digital voice and video capture technology and transcription services, focusing on enhancing the quality and accessibility of evidence across various sectors [5].