Financial Data and Key Metrics Changes - The company reported a 10% increase in adjusted operating earnings and a 20% growth in adjusted earnings per share year-over-year despite a challenging external environment [5][21] - Consolidated net sales decreased by 2.8% to $883 million, with a comparable sales decline of 1.3% [21][22] - Adjusted operating margin expanded by 90 basis points to 8.5%, and adjusted EBITDA margin increased by 90 basis points to 11.9% [26][30] Business Line Data and Key Metrics Changes - In the Sally Beauty segment, net sales decreased by 2.5% to $500 million, with comparable sales roughly flat at -0.3% [27] - The BSG segment saw net sales decrease by 3.2% to $383 million, with comparable sales down 2.7% [29] - E-commerce sales for Sally increased by 21% year-over-year, while BSG's e-commerce sales represented 14% of segment net sales [27][29] Market Data and Key Metrics Changes - The company experienced a decline in purchasing behavior due to economic uncertainty and an unusually harsh flu season impacting both consumer and stylist segments [6][21] - E-commerce sales at constant currency were $94 million, up 6% year-over-year, representing 11% of total net sales [22] Company Strategy and Development Direction - The company is focused on enhancing customer centricity, growing high-margin owned brands, and increasing operational efficiency [9][19] - Strategic initiatives include digital marketplaces, licensed Colorist on Demand, product innovation, and a brand refresh for Sally [9][16] - The company is also expanding its Happy Beauty initiative, focusing on indie brands and key trends like Korean beauty [17] Management's Comments on Operating Environment and Future Outlook - Management noted that the latter part of Q2 reflected a more challenging external environment than anticipated, impacting consumer sentiment and spending [5][6] - The company expects sales trends to improve in the second half of the year, despite ongoing macroeconomic uncertainties [8][19] - Guidance for fiscal 2025 was adjusted to reflect a range of flat to down 1% for comparable sales, with net sales expected to be approximately 75 basis points lower than previously anticipated [33][34] Other Important Information - The company generated strong cash flow from operations of $51 million and maintained a healthy balance sheet with $92 million in cash [30][31] - A four-year extension to the share repurchase program was announced, with approximately $500 million remaining under the original authorization [32] Q&A Session Summary Question: Comparison of Sally division to BSG and e-commerce forecast - Management noted that both segments experienced lighter sales, but strategic initiatives contributed positively to comp sales [37][39] - E-commerce momentum is expected to continue with the expansion of marketplace strategies [42] Question: Store refresh performance and Happy Beauty growth - Initial results from the store refresh have been positive, with increased customer engagement noted [45] - Happy Beauty stores are performing well, and management is optimistic about future expansion [46] Question: Impact of tariff changes on consumer behavior - Management expressed hope that recent tariff news would reduce consumer uncertainty, but noted that consumer behavior remains to be seen [49][50] Question: Guidance change and segment trends - The guidance reflects current business trends, with BSG expected to recover while Sally's care business may remain softer [55][56] Question: Current promotional environment - Management feels confident in their strategy and is closely monitoring consumer sentiment for any necessary tactical adjustments [78] Question: Innovation driving traffic and conversion - Trends in glossing and press-on nails are driving traffic, with strong performance from various brands supporting these trends [82]

Financial Data and Key Metrics Changes - The company reported a 10% increase in adjusted operating earnings and a 20% growth in adjusted earnings per share year-over-year despite a challenging external environment [4] - Consolidated net sales decreased by 2.8% to $883 million, impacted by a 110 basis point unfavorable foreign currency effect [20] - Adjusted operating margin increased by 90 basis points to 8.5%, while adjusted EBITDA margin also rose by 90 basis points to 11.9% [24] Business Line Data and Key Metrics Changes - In the Sally Beauty segment, net sales decreased by 2.5% to $500 million, with comparable sales roughly flat at -0.3% [25] - The BSG segment saw net sales decrease by 3.2% to $383 million, with comparable sales down 2.7% [27] - E-commerce sales for Sally increased by 21% year-over-year to $41 million, representing 8% of segment net sales [25] Market Data and Key Metrics Changes - E-commerce sales globally were $94 million, up 6% year-over-year, accounting for 11% of total net sales [21] - The company experienced a decline in comparable sales due to external factors such as a harsh flu season and macroeconomic uncertainty [20][27] Company Strategy and Development Direction - The company is focused on enhancing customer centricity, growing high-margin owned brands, and increasing operational efficiency [9] - Strategic initiatives include digital marketplaces, licensed Colorist on Demand, and product innovation, which contributed to a 225 basis point comp sales growth before macro pressures [14] - The company is rolling out a brand refresh to modernize its image and attract new customer segments [15] Management's Comments on Operating Environment and Future Outlook - Management noted that consumer sentiment and spending were impacted by economic uncertainty, particularly in the latter part of Q2 [5] - The company anticipates improving sales trends in the BSG segment as the flu season subsides [7] - Guidance for Q3 and full-year outlook reflects expectations of flat to down 1% comparable sales, with adjusted operating margin projected between 8% to 8.5% [31] Other Important Information - The company has a strong balance sheet with $92 million in cash and no outstanding borrowings [28] - A four-year extension to the share repurchase program was announced, with approximately $500 million remaining under the original authorization [30] Q&A Session Summary Question: Comparison of Sally division to BSG and e-commerce forecast - Management noted that both segments experienced lighter sales, but strategic initiatives contributed positively to comp sales growth [34][36] Question: Store refresh performance and Happy Beauty initiative - Initial results from the store refresh have been positive, with increased customer engagement noted [42] Question: Impact of tariff changes on consumer behavior - Management expressed hope that recent tariff news would reduce consumer uncertainty and improve spending habits [46] Question: Guidance change and segment performance outlook - The guidance reflects current trends, with expectations of recovery in the BSG segment and continued strength in color sales for Sally [52][54] Question: Current promotional environment and consumer sentiment - Management feels confident in their strategy but is closely monitoring consumer behavior for potential adjustments [76]