Across the NHS, what we're always trying to do is work out how we can deliver the best possible care we can to a population of a million people across Manchester and Trafford, that we serve day-to-day. Clinical medicine is all about communication. All you've got is what you can glean by talking to the patient.You're putting in negatives and positives, trying to drive you down a diagnostic path. It's important to be present with people in the consult. It's sometimes challenging to do that if you're also tryi ...