Core Points - ER Services has achieved the Carrier Factory Authorized Dealer designation, recognizing it among the top dealers in the U.S. and Canada [1][2] - This designation requires adherence to national performance and certification standards, demonstrating a commitment to the Carrier brand and customer satisfaction [2] - ER Services has been operating since 1997, providing heating and cooling solutions in the Charlotte community with a focus on integrity and customer care [3] Company Commitment - The company emphasizes its commitment to delivering high-quality HVAC service and top-tier Carrier products [2] - David Parker, President of ER Services, expressed that this recognition affirms their commitment to excellence and enhances client confidence in their service quality [4] Training and Standards - ER Services participates in training through Carrier's My Learning Center to identify and recommend energy-efficient HVAC solutions [4] - The company adheres to sound business practices, including maintaining local licenses and insurance, and fulfilling warranty obligations [4] - Technicians employed by ER Services are required to have certifications such as union certified, Red Seal certified, or NATE certified [4]