Core Insights - Agora partners with WIZ.AI to deliver enterprise-grade AI agent solutions that provide multilingual support and contextual understanding for call centers [1][2] - The collaboration combines WIZ.AI's expertise in enterprise AI agents with Agora's real-time infrastructure and multimodal conversational AI capabilities [2][4] Company Overview - Agora is a leader in real-time engagement and conversational AI technology, providing APIs for voice, video, and interactive live streaming [5] - WIZ.AI specializes in Voice AI, focusing on automating and personalizing customer engagement across various sectors [6] Partnership Details - The partnership aims to create intelligent, scalable, and multilingual AI agent solutions that enhance customer service experiences [4] - Agora's ultra-low latency infrastructure complements WIZ.AI's advanced AI agents, enabling natural conversations and enterprise-level service [4] Product Features - The AI agents will support inbound customer service, outbound campaigns, real-time QA and analytics, and AI training and e-learning [8] - Agora's Conversational AI Engine allows developers to create lifelike voice agents that can operate effectively even in challenging network conditions [4][3]