Workflow
Fee Transparency
icon
Search documents
With CRM3 around the corner, here’s how financial services firms are preparing
Investment Executive· 2025-12-29 06:00
Core Viewpoint - The implementation of the new fee transparency regulations (TCR) aims to enhance investor awareness regarding the costs associated with fund ownership, potentially impacting client relationships and firm strategies [1][14]. Industry Preparedness - The Securities and Investment Management Association (SIMA) indicates that the investment industry has been preparing for the CRM reforms, with various stakeholders, including fund managers and advisors, actively working towards compliance [3][4]. - Research conducted by SIMA suggests that firms are at different stages of readiness, but the overall sentiment is that the industry is well-prepared to meet the new obligations [4]. Firm-Specific Initiatives - CI Global Asset Management has been proactive in preparing for CRM3 by developing training materials for advisors to handle client conversations regarding TCR [5][6]. - RBC Wealth Management has been preparing for approximately 18 months, focusing on generating required fund data and ensuring advisors can effectively communicate this information to clients [8][10]. Client Interaction and Training - Advisors' readiness for TCR is heavily dependent on the training they receive, with expectations of varying effectiveness across different firms [6]. - Firms like IG Wealth Management are investing in technological tools and planning regular training sessions to equip advisors with the necessary skills to discuss enhanced fee disclosures with clients [10][11]. Regulatory Expectations - Regulators anticipate that CRM3 will lead to greater transparency in investment costs, increased client understanding, and improved investor protection [14][15]. - The enhanced statements are expected to help consumers make more informed financial decisions, aligning segregated fund reporting with securities sector reporting [15]. Market Dynamics - The introduction of TCR may lead some investors to shift towards lower-fee products, although a significant segment of the investor population values the advice provided by advisors and may not prioritize fees [17][18]. - Behavioral economics research indicates that consumers generally respond positively to clear cost disclosures, which may mitigate concerns about fee transparency [18][19]. Flexibility and Compliance - The TCR rules are designed to be principles-based, allowing firms flexibility in how they respond while still delivering a strong client experience [20].