Group 1: Company Initiatives - Shiji Japan has launched Reviewpro Reputation, a guest feedback management platform, across hotels and restaurants in Japan, following the localization of the software for Japanese language and business needs [1] - The platform processes data from over 80 review sites and 45 languages, allowing hospitality venues to analyze guest comments and respond based on insights [1][3] - Shiji Japan aims to shift hotels from reactive review management to data-driven service enhancement by integrating AI analysis and automated response tools [5] Group 2: Industry Performance - Japan's Global Review Index (GRI) score reached 84.20% in Shiji's third-quarter 2025 Global Guest Experience Benchmark, reflecting a 0.7-point increase from the previous period [2] - This GRI score is below the Asia regional average of 89.60% but aligns closely with the global average of 86.80% and Europe's 85.9% [2] - Hospitality businesses in Japan are facing challenges in managing increasing volumes of online reviews, which significantly impact consumer booking behavior and price expectations [3] Group 3: Platform Features - Reviewpro Reputation includes performance measurement tools such as GRI and Competitive Quality Index (CQI), along with unlimited user access and API integration with property management systems [4] - The platform supports multilingual sentiment analysis and post-stay survey management, enhancing the ability to collect guest feedback continuously [4] - Over 60,000 hotels globally utilize Reviewpro Reputation, while Shiji Group technology supports over 90,000 hotels, 200,000 restaurants, and 600,000 retail outlets [6]