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OpenText and Foundry Survey of IT Leaders Shows that AI Success Depends on Maturity, But Information Readiness is the Equalizer
Prnewswireยท 2025-10-01 12:30
Core Insights - Nearly 70% of mature AI users are satisfied with their return on AI investment (ROAI), while only 42% of new adopters share this sentiment, indicating a significant divide in satisfaction levels between these two groups [2][3][4] - The research emphasizes that information readiness is crucial for unlocking AI's full value, with organizations needing to move beyond basic automation to achieve real returns [4][5] Investment and Adoption - Enterprises are investing an average of $5.4 million annually in generative AI tools, infrastructure, and talent, which correlates with higher satisfaction levels among mature users [6][8] - Mature users tend to measure ROAI through problem-solving impact and risk reduction, whereas newer adopters focus primarily on efficiency gains [6] Challenges and Governance - Security and compliance risks are the top challenges in information management, with 44% of organizations identifying this as a major issue [7] - Less than half of organizations rate their governance as functioning "very well," which presents a barrier to scaling AI initiatives [7] Importance of Information Management - The research highlights that organizations with advanced AI capabilities invest more, measure success in more meaningful ways, and see stronger returns as a result [3][4] - Multi-agent AI is viewed as "game-changing" among mature users, critical for addressing complex issues [6]