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Sabre seizes first-mover position with comprehensive agentic APIs for travel
Prnewswire· 2025-09-23 13:00
Core Insights - Sabre Corporation is launching agentic solutions for travel, leveraging its travel data cloud to enable AI-driven retailing in the travel industry [1][2][7] Group 1: Agentic Solutions and APIs - The new agentic-ready APIs are powered by a proprietary Model Context Protocol (MCP) server, which acts as a universal translator for AI agents in travel technology [2][6] - These APIs will facilitate real-time shopping, booking, servicing, and optimization of travel, moving agentic AI from concept to practical application [2][3] Group 2: Customer Pain Points and Use Cases - The initial focus of these capabilities will be on flights, hotels, and post-booking services, addressing common customer pain points that consume time and patience [3][4] - Potential applications include an IROPS Call-Centre Proxy Agent for rebooking, a Hotel Ops Agent for confirming late arrivals, and an Expense Filing Agent for managing receipts [4] Group 3: Sabre IQ and Data Utilization - Sabre IQ serves as the systemic AI layer, utilizing Large Language Model (LLM) technology to enhance understanding and interaction in natural language [5][6] - The AI layer is supported by Sabre's Travel Data Cloud, which contains over 50 petabytes of travel intelligence, providing a rich foundation for AI capabilities [5] Group 4: Integration and Business Value - The new agentic capabilities are integrated into SabreMosaic, allowing seamless adoption by airlines, agencies, and developers without compromising scale or trust [6] - This integration aims to automate complex workflows, reduce servicing costs, and enhance opportunities for personalized offers, ultimately delivering real business value [6][7]