以下文章来源于硅基观察Pro ，作者硅基君 硅基观察Pro . 人人都能读懂的AI商业 来源丨硅基观察Pro（ID：wuyazhinengshuo） 作者丨 朗朗 图源丨Midjourney 最近，AI圈炸了锅，又一家明星AI公司倒了。 这次故事的主角叫Robin AI。 在最热的那两年里，Robin AI 也站过高光时刻。2024 年，它相继拿下瑞银、辉瑞、百事、GE 等 13 家世界 500 强客户，年收入一度做到 1000 万美元。 它的增长速度甚至让《星期日泰晤士报》将其列入 英国增长最快的前十家科技企业。 但如今，这个明星公司却面临被公开挂牌出售。 Robin AI的失败，归结于其特殊的商业模式。Robin AI盯上的是合同审查这一环节，与大部分法律AI 公司不同，Robin AI走的是一条"AI 参与，但人力兜底"的路子。 也就是说，它交付的并不是一个传统意义上的SaaS产品，而是由律师团队、合同分析师、运营人员 共同组成的一套"准服务体系"。 这种模式差异的背后，暴露了一个事实： 与其说，Robin AI是一家通过AI技术重塑合同流程的科技公司，倒不如说它更像是一家借AI做提效的 法律服务外包公 ...

Core Insights - Harvey, an AI-for-law startup valued at $5 billion, faced scrutiny after a former employee claimed that lawyers were not using its tools, prompting the company to defend itself with internal statistics [1][6][12] - The legal tech industry has struggled with adoption, despite the promise of efficiency and accuracy, with only 30% of lawyers reportedly using AI tools according to a 2024 survey [2][5] - Harvey's situation has implications for its investors, who have contributed $800 million, and for its competitors in the legal tech space [3][4] Company Overview - Harvey positions itself as a trustworthy platform for lawyers, offering chatbots that avoid generating false cases and assistants that protect client data [2] - The company reported a gross revenue retention rate of 98% and a seat utilization rate of 77% in the most recent quarter, indicating strong customer loyalty [13] - Recent client additions include Latham & Watkins and Blue Owl Capital, along with partnerships with law schools to integrate its tools into their curricula [14] Industry Context - The legal tech market is witnessing increased investment and competition, with startups like Legora and Supio gaining traction as investors seek the next big opportunity [4][16] - Despite the challenges in adoption, larger firms show higher usage rates of AI tools, with nearly 50% of lawyers in firms with 500 or more attorneys reporting some use [5] - The controversy surrounding Harvey has sparked discussions about the sustainability of growth in the legal tech sector, with some competitors criticizing the company's approach [11][17]