Summary of InnovAge FY Conference Call - November 14, 2025 Industry Overview - The discussion revolves around the aging in place healthcare model, focusing on the challenges and opportunities in providing care for the elderly in their homes rather than in institutional settings [4][69]. Key Points and Arguments Aging Population and Healthcare System - The healthcare system must adapt to accommodate over 30 years of post-retirement life as people live longer [4][69]. - There is a need to address inefficiencies in the current aging care system to make longevity economically sustainable [4][69]. Inefficiencies in Home Care - Pippa Schulman from DispatchHealth highlights the complexity of delivering care at home, noting that reimbursement structures are confusing and do not support home-based care adequately [7][8]. - Joe Camorra from SCAN Health Plan emphasizes the increasing complexity of matching resources to the needs of aging patients, leading to administrative waste [9][10]. Role of Private Capital - The panelists agree on the importance of private capital in scaling aging-in-place healthcare models, as the not-for-profit sector struggles to drive models to scale [16][17]. - Private funding is seen as essential for innovation and rapid deployment of healthcare solutions [16][18]. Technology and AI in Home Care - AI is viewed as a tool to improve logistics and patient care by better matching patients with the right resources and care plans [25][30]. - The panelists discuss the potential of AI to streamline operations and enhance patient interactions, allowing clinicians to focus more on care rather than administrative tasks [30][32]. Trust and Patient Engagement - Building trust with patients is crucial, as many elderly individuals feel overwhelmed by the healthcare system and require time to establish rapport with their caregivers [36][37]. - The need for personalized care that respects the individual’s preferences and functional status is emphasized [91]. Future Innovations - The panelists express optimism about the future of aging in place, anticipating more coordinated care models and simplified payment structures [60][61]. - There is a call for a permanent payment model for home-based care to facilitate better service delivery [69]. Challenges in the PACE Model - The PACE (Program for All-Inclusive Care for the Elderly) model faces growth limitations due to geographic accessibility and competition from other care models [95][96]. - The need for policy changes to promote coordinated care programs like PACE is highlighted [95]. Other Important Insights - The discussion touches on the importance of socialization and community engagement for the elderly, as loneliness is a significant issue for aging individuals [66][70]. - The panelists stress the need for a user-centered design in healthcare technology to cater to a diverse elderly population [87][88]. This summary encapsulates the key discussions and insights from the InnovAge FY Conference Call, focusing on the challenges and opportunities in the aging in place healthcare model.