Core Idea - The speaker introduces the "60% rule," suggesting that exceeding expectations by a small margin (like 10% more effort) can lead to significant breakthroughs in both professional and personal life [5] - The "60% rule" is applicable when facing challenges where previous attempts have fallen short or when the moment holds significant importance for oneself or others [16] Application in Public Sector - The speaker's experience at the EPA demonstrates the application of the "60% rule" by proactively addressing concerns from both public health advocates and industry representatives [6][7] - By being more accommodating and open-minded, the EPA achieved lower levels of congressional oversight and faster, bipartisan confirmation of regulations [10][11] - The Justice 40 initiative at the White House exemplifies a 60% approach by actively removing barriers between under-resourced communities and programs designed to assist them [12][13] Key Takeaway - Success requires collaboration, and individuals should strive to exceed expectations in critical moments to achieve significant outcomes [1][15]