[Applause] [Music] 15 years ago, >> I was studying to be a medic in the Canadian Army Reserve while taking care of my grandpa in hospitals here in Saskatchewan with my family. My grandpa had multiple chronic conditions and he had a few very serious slip-ups in his care. One of them being a misdiagnosis that led to an emergency surgery.Fortunately, he made it through the surgery. But you could see how the whole ordeal weighed on him from a physical, mental, and emotional perspective. The toll was immense.A f ...