When a customer makes a purchase with a credit card, there are a lot of steps behind the scenes to get their payment from the card to the merchant’s bank account. One of the most important parts of owning a small business today is ensuring that process runs smoothly. Whether you’re an e-commerce seller or a brick-and-mortar shop owner, a disruption like an account hold could risk your cash flow and leave your customers dissatisfied. Still, there are times when the credit card processing company you work ...