Financial Data and Key Metrics Changes - For Q4 2025, non-GAAP gross billings reached $24.3 billion, a 15% increase year over year, or 13% in constant currency, while non-GAAP diluted earnings per share rose 24% year over year to $3.83, setting new records for the company [4][5] - Gross operating margins expanded year over year due to operational efficiencies and disciplined margin management, with non-GAAP operating income increasing 18% year over year to $497 million [16][17] - Free cash flow for the quarter was $1.4 billion, contributing to a total of $1.4 billion for the fiscal year, marking the third consecutive year of generating over $1 billion in annual free cash flow [17][18] Business Line Data and Key Metrics Changes - The Endpoint Solutions portfolio saw a 12% increase in gross billings year over year, driven by demand for PCs and the Windows 11 refresh [14][15] - The Advanced Solutions portfolio increased gross billings by 17% year over year, with Hive contributing over 50% growth, primarily from server and networking rack builds [15][16] - Hive's operating income also grew significantly year over year, indicating its increasing importance in the overall business mix [5][12] Market Data and Key Metrics Changes - North America experienced steady growth, supported by demand across key customer segments and increased security requirements [6] - Europe outperformed expectations with growth driven by infrastructure software and PC device upgrades, despite a slow macroeconomic backdrop [6] - Asia-Pacific and Japan remained key growth engines, fueled by rapid cloud expansion and strong demand from digitizing economies [6][7] Company Strategy and Development Direction - The company is focusing on four strategic pillars: omnichannel engagement, specialized go-to-market, best-in-class enablement, and expanding brand visibility [8][12] - Investments in the Partner-First Digital Bridge and AI capabilities are aimed at enhancing customer engagement and simplifying transactions [8][9] - The company aims to strengthen its competitive position as a strategic business partner, focusing on sustainable long-term growth [12][23] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the long-term value proposition of Hive and IT distribution, highlighting substantial untapped market opportunities [13][14] - The company anticipates continued growth in the PC market, driven by ongoing refresh cycles and AI compatibility [62] - Guidance for Q1 2026 includes non-GAAP gross billings expected to range from $22.7 billion to $23.7 billion, reflecting a 12% increase at the midpoint [21][22] Other Important Information - The company returned $742 million to shareholders in FY25, representing approximately 61% of free cash flow during that period [18] - The board approved a cash dividend of $0.48 per common share, payable on January 30, 2026 [21] Q&A Session Summary Question: Growth in Europe and Asia-Pacific - Management noted that growth in Asia-Pacific is driven by market share gains and investments in high-growth segments, particularly in India [25][26] - In Europe, the company is gaining significant market share through a well-executed strategy targeting high-growth technologies [28][29] Question: Impact of Component Costs on Demand - Management confirmed that while memory prices have increased, they have not seen demand destruction, and guidance reflects regional forecasts [32][33] Question: Visibility for Hyve Programs - Management expressed confidence in the margin profile of Hyve and noted ongoing investments to expand capabilities and capture new programs [60][61] Question: Net Revenue Conversion and Software Growth - Management indicated that the increase in netted down effects is due to a higher mix of software and Hive programs, which are expected to grow as a portion of overall billings [70][71]

Financial Data and Key Metrics Changes - For fiscal year 2025, the company reported total revenue of $210 million, an increase of 3.5% or $7.2 million compared to the prior year, primarily driven by increased revenue from company-owned salons due to the acquisition of Align [20][21] - The fourth quarter revenue was $60.4 million, a 22.3% increase or $11 million compared to the prior year, mainly due to increased revenue from company-owned salons and a same-store sales growth of 1.3% [14][15] - Operating income for the fourth quarter was $7.3 million, up from $4.6 million in the year-ago quarter, reflecting a 58.7% increase [16][18] - Adjusted EBITDA for the fourth quarter was $9.7 million, a 24.8% increase compared to $7.8 million in the prior year quarter [19][21] Business Line Data and Key Metrics Changes - The company-owned salon segment's adjusted EBITDA improved by $700,000 year-over-year to $2 million for the quarter, primarily due to an increased number of company-owned salons and the closure of unprofitable salons [20] - The franchise segment's adjusted EBITDA was $7.7 million in the quarter, a $1.2 million increase compared to the prior year, driven by lower general and administrative expenses [19][20] Market Data and Key Metrics Changes - The professional hair salon industry remains resilient, driven by recurring consumer demand and a focus on self-care and wellness, with steady growth particularly in the value-focused segment [8][9] - Salons with higher online booking percentages show a strong correlation to business performance, indicating the effectiveness of digital channels [9] Company Strategy and Development Direction - The company is focused on two primary priorities: the holistic transformation of the Supercuts brand and optimizing sales and profitability in company-owned salons [4][13] - A comprehensive brand research study for Supercuts has been completed to enhance brand relevance and customer engagement [9][10] - The company is working on a new salon prototype aimed at improving efficiency and customer experience, with pilot launches expected in early 2026 [11][34] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the company's operational improvements and the potential of the company-owned salon portfolio, emphasizing the importance of a new stylist pay model and ongoing pilots [35] - The company anticipates a meaningful increase in unrestricted cash generation from core operations in fiscal year 2026, driven by operational strength and a full year of Align results [24][25] Other Important Information - The company reported a net decrease of 744 franchise locations compared to the previous year, with approximately 300 of these relating to the Align salons that converted from franchise to company-owned [15] - As of June 30, 2025, the company had $25.9 million of available liquidity, including $17 million in unrestricted cash [26] Q&A Session Summary Question: Can you talk more about the Forum 3 initiatives? - Management highlighted Forum 3's role in modernizing the Supercuts brand and enhancing omnichannel growth, including the success of the Supercuts Rewards loyalty program [30][31] Question: How would the new salon prototype be financed and implemented? - Management indicated that they are exploring various financing paths for the new salon prototype, with several franchisees ready to remodel once the prototype is finalized [34] Question: Do you think there's more upside to the Align results? - Management expressed optimism about the company-owned salon portfolio and noted that operational improvements are in the early stages [35] Question: What are your plans on refinancing the debt? - Management confirmed that discussions on refinancing the debt are ongoing, with a focus on strengthening financial positions to secure better terms [40]

Financial Data and Key Metrics Changes - For fiscal year 2025, the company reported total revenue of $210 million, an increase of 3.5% or $7.2 million compared to the prior year, primarily driven by increased revenue from company-owned salons due to the acquisition of Align [20][21] - The fourth quarter revenue was $60.4 million, a 22.3% increase or $11 million compared to the prior year, mainly due to increased revenue from company-owned salons and a same-store sales growth of 1.3% [14][15] - Operating income for the fourth quarter was $7.3 million, up from $4.6 million in the year-ago quarter, reflecting a 58.7% increase [16][18] - Adjusted EBITDA for the fourth quarter was $9.7 million, a 24.8% increase compared to $7.8 million in the prior year quarter [19] Business Line Data and Key Metrics Changes - The company-owned salon segment saw improved performance, with adjusted EBITDA increasing by $700,000 year-over-year to $2 million for the quarter, attributed to the increased number of company-owned salons and closure of unprofitable salons [20] - The franchise segment's adjusted EBITDA increased to $7.7 million in the quarter, a $1.2 million increase compared to the prior year, driven by lower general and administrative expenses [19][20] Market Data and Key Metrics Changes - The professional hair salon industry remains resilient, driven by recurring consumer demand and a focus on self-care and wellness, with steady growth particularly in the value-focused segment [8] - The company noted a strong correlation between salons with higher online booking percentages and business performance, indicating the effectiveness of digital channels [8][9] Company Strategy and Development Direction - The company is focused on two primary priorities: the holistic transformation of the Supercuts brand and optimizing sales and profitability in company-owned salons [4][13] - A comprehensive brand research study for Supercuts has been completed to enhance brand relevance and customer experience [9][10] - The company is also working on a new salon prototype aimed at improving efficiency and customer experience, with plans for pilot launches in early 2026 [11][34] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the company's operational improvements and the potential of the company-owned salon portfolio, emphasizing the importance of the new stylist pay model and ongoing pilots [35] - The company anticipates a meaningful increase in unrestricted cash generation from core operations in fiscal year 2026, driven by operational strength and a full year of Align results [24][25] Other Important Information - The company reported a net decrease of 744 franchise locations compared to the previous year, with approximately 300 of these relating to the Align salons that converted from franchise to company-owned [15] - As of June 30, 2025, the company had $25.9 million of available liquidity, including $17 million in unrestricted cash [26] Q&A Session Summary Question: Can you talk more about the Forum 3 initiatives? - Management highlighted Forum 3's role in modernizing the Supercuts brand and enhancing omnichannel growth, including the success of the Supercuts Rewards loyalty program [30][31] Question: How would the new salon prototype be financed and implemented? - Management indicated that they are exploring multiple financing paths for the new salon prototype, with several franchisees ready to remodel once the prototype is finalized [34] Question: Do you think there's more upside to the Align results? - Management expressed optimism about the company-owned salon portfolio and noted that operational improvements are in the early stages [35] Question: What are your plans on refinancing the debt? - Management confirmed that discussions on refinancing the debt are ongoing, with a focus on strengthening financial positions to secure better terms [40]