Financial Data and Key Metrics Changes - Consolidated sales increased by 1.1% year-over-year, with ongoing business revenue rising by 2.5% after excluding Noah Home, Inc [7][20] - Operating income reached $2.5 million, or 3% of sales, compared to a loss of $8.5 million in the previous year [21] - Diluted earnings per share improved to $0.22 from a loss of $0.82 [21] Business Line Data and Key Metrics Changes - Wholesale net sales increased by $1.6 million, or 3%, driven by a 12.6% increase in shipments to Bassett retail stores, while shipments to the open market decreased by 2.6% [21] - Retail net sales rose by $3.8 million, or 7.5%, although written sales declined by 0.8% [23] Market Data and Key Metrics Changes - Orders to the combined corporate and licensed store network grew by 9.6%, while wholesale business from the open market declined by 6.6% [11] - Written sales at bassetfurniture.com increased by 31% in the second quarter compared to the previous year [15] Company Strategy and Development Direction - The company is focused on a five-point restructuring strategy aimed at growth and profitability, including product innovation and cost reduction [5][6] - Plans to open new stores in Cincinnati and Orlando, with construction expected to start in the fall [19][70] Management's Comments on Operating Environment and Future Outlook - The management highlighted a challenging sales environment due to a weak housing market and high interest rates, impacting consumer confidence [6][8] - The company remains optimistic about the impact of its strategic investments and restructuring efforts on future performance [70] Other Important Information - The company plans to continue paying dividends and opportunistically repurchase shares, with a quarterly cash dividend of $0.20 per share under consideration [19][25] - The liquidity position is solid, with $59.8 million in cash and short-term investments and no outstanding debt [24] Q&A Session Summary Question: Update on design studios and future plans - The company currently has 54 design studios and expects to maintain a pace of opening six to eight studios per quarter [28][31] Question: Metrics on design studios' performance - While specific metrics are not shared externally, the dealer base is pleased with the performance of the design studios [32][33] Question: Impact of tariffs on design trade versus retail - Tariffs have had less impact on the design trade compared to retail, which is more cost-conscious [39] Question: Shipment timing and expectations for the third quarter - The decline in Lane Venture shipments was seen as an anomaly, and improvements are expected in the third quarter [44][46] Question: Future margin impacts from discounting - The company is focused on cleaning inventory, which may slightly affect margins but is seen as a prudent exercise [56][58] Question: Plans for new store openings and market strategy - The company aims to grow its store base conservatively, with a focus on leveraging existing infrastructure [60][62]

Financial Data and Key Metrics Changes - Consolidated revenue increased by $938,000 or 1.1% year-over-year, with a 2.5% increase when excluding sales from Noah Home, Inc [20] - Consolidated gross margin improved by 310 basis points to 55.6%, despite additional inventory valuation charges in the prior quarter [20] - Operating income was $2,500,000 or 3% of sales, a significant improvement from a loss of $8,500,000 in the prior year [21] - Diluted earnings per share were $0.22 compared to a loss of $0.82 in the previous year [21] Business Line Data and Key Metrics Changes - Net sales in the wholesale operations increased by $1,600,000 or 3%, driven by a 12.6% increase in shipments to Bassett retail stores, while shipments to the open market decreased by 2.6% [21] - Retail store net sales increased by $3,800,000 or 7.5%, although written sales declined by 0.8% [23] - Retail backlog was $34,100,000, down from $37,100,000 at the end of November 2024 [24] Market Data and Key Metrics Changes - Orders to the corporate and licensed store network grew by 9.6%, while wholesale business from the open market declined by 6.6% [11] - Written sales at bassetfurniture.com increased by 31% in the second quarter compared to the previous year, following a 36% increase in Q1 [15] Company Strategy and Development Direction - The company is focused on executing a five-point restructuring strategy aimed at growth and profitability, including product innovation and cost reduction [5][6] - Plans to open two new retail stores in Cincinnati and Orlando, with construction expected to start in the fall [18] - The company aims to enhance its presence in the interior design community and is committed to integrating further into this channel [73] Management's Comments on Operating Environment and Future Outlook - The management highlighted the challenging housing market and consumer confidence issues affecting the home furnishings industry [6][8] - Despite the tough environment, the company remains optimistic about the impact of its restructuring efforts and new product lines on future performance [73] - Management is closely monitoring tariff impacts and is working to mitigate their effects on pricing and supply chain [10][72] Other Important Information - The company generated $7,000,000 in operating cash flow during the quarter and ended with $59,800,000 in cash and short-term investments, with no outstanding debt [24][25] - The board of directors will consider a regular quarterly cash dividend of $0.20 per share [19] Q&A Session Summary Question: Update on design studios and future plans - The company currently has 54 design studios and expects to maintain a pace of opening six to eight studios per quarter [27][30] Question: Metrics on design studios' performance - The company is monitoring the performance of design studios but has not shared specific metrics externally [31] Question: Impact of tariffs on design trade versus retail - Tariffs have had less impact on the design trade compared to retail, which is more cost-conscious [36] Question: Shipment timing and expectations for the third quarter - A significant customer affected Lane Venture shipments, but improvements are expected in the third quarter [42][46] Question: Future margin impacts from discounting - The company is working to clean inventory, which may slightly affect margins but is seen as a prudent exercise [56][59] Question: Plans for store expansion - The company aims for a conservative growth strategy, targeting two to three net new stores per year [62][67]

Financial Data and Key Metrics Changes - In Q4 2024, revenue reached $190.6 million, up 17.8% year-over-year, with retail revenue increasing 23.9% and e-commerce revenue increasing 5.3% [49] - For the full year 2024, revenue was $771.3 million, up 15.2% year-over-year, with retail revenue increasing 21.4% and e-commerce increasing 3% [49] - Active customers increased to 2.51 million, representing a 7.8% increase on a trailing 12-month basis [50] - Average revenue per customer rose to $307, up 6.8% year-over-year [50] - Adjusted EBITDA for Q4 was $13.8 million, with a margin of 7.3%, compared to $9.4 million or 5.8% in the prior year [65] - Full year adjusted EBITDA was $73.1 million, representing a margin of 9.5%, up from $52.4 million or 7.8% in 2023 [65] Business Line Data and Key Metrics Changes - Glasses revenue grew approximately 15% year-over-year in Q4 2024, up from 7% in Q4 2023, and 12% for the full year, up from 8% in 2023 [51][24] - Contacts and exams saw significant growth, with contacts increasing 36% year-over-year and exams growing 41% [51] - The insurance business expanded to cover over 30 million lives, enhancing customer acquisition and driving higher value purchases [21] Market Data and Key Metrics Changes - The U.S. optical market is estimated at $68 billion, with a significant portion of customers underserved due to structural barriers [13] - The incidence of myopia is rising, with projections indicating that over half of the world's population will need corrective vision by 2050 [12] Company Strategy and Development Direction - The company plans to open 45 new stores in 2025, focusing on existing markets to drive brand awareness [17][34] - Marketing spend is expected to remain in the low teens as a percentage of revenue, with a focus on customer-led growth [15][71] - The company aims to enhance its omnichannel model and customer experience, with a significant emphasis on retail growth [31] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in sustaining revenue growth and adjusted EBITDA margins, despite a conservative outlook due to macroeconomic conditions [68] - The integration of insurance partnerships is expected to drive long-term customer acquisition and revenue growth [84] Other Important Information - The company generated $35 million in free cash flow in 2024, up from $7 million in 2023, and ended with approximately $254 million in cash [66] - The company plans to maintain a disciplined approach to operating expenses, with expectations for adjusted SG&A to decrease as a percentage of revenue [71] Q&A Session Summary Question: Customer acquisition initiatives and revenue growth balance - Management noted that customer acquisition efforts have led to six consecutive quarters of accelerating active customer growth, with expectations for continued strong growth in 2025 [78] Question: Impact of insurance partnership on customer acquisition - Management indicated that previous integrations have shown increasing contributions over time, and early trends from the Versant integration are positive [82] Question: Traffic expectations and new store contributions - Management expects moderate improvement in store productivity and has not embedded a specific guide for traffic but remains optimistic about overall trends [90] Question: Non-marketing SG&A expense leverage - Management believes that 100 to 200 basis points of margin expansion is sustainable, with opportunities for future leverage in staffing and corporate expenses [109] Question: Strategy regarding smart glasses - Management is monitoring developments in the smart glasses market and believes they are well-positioned to enter this space if they choose to do so [112]