One Dell Way
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Dell tells staff to get ready for the 'biggest transformation in company history.' Read the memo.
Business Insider· 2026-01-13 19:01
Core Insights - Dell is initiating a significant transformation called "One Dell Way," aimed at standardizing processes and launching a unified enterprise platform on May 3, 2026, which is described as the biggest transformation in the company's history [1][8][17] Group 1: Transformation Overview - The initiative will replace Dell's existing applications, servers, and databases to enable seamless data flow, reduce repetitive tasks, and enhance decision-making speed [2][6] - The changes are essential for Dell to remain competitive in an AI-driven environment, necessitating a shift from multiple variations of processes to a simplified, standardized, and automated approach [4][5][11] Group 2: Implementation Details - The new operating system will be implemented on a specific date, May 3, for various divisions including PC business, finance, supply chain, marketing, sales, revenue operations, services, and HR, with the ISG division following in August [6][10][7] - Training for employees will commence on February 3, and it is emphasized that participation in training is critical for operating within the new system [16][17] Group 3: Expected Changes - The degree of change will vary across teams and roles, with some experiencing significant shifts while others may see minimal changes [14] - The transformation requires a mindset shift towards a company-first approach, prioritizing overall efficiency and quality over individual functional optimization [12][11] Group 4: Future Outlook - The modernization effort is positioned as foundational for Dell's success in an AI-driven world, emphasizing the importance of working as one connected company [5][17] - The initiative reflects Dell's long-term evolution since its founding 42 years ago, marking a pivotal moment in its operational strategy [8]