Core Insights - Johnson Controls' retail solutions unit, Sensormatic Solutions, has launched a new electronic article surveillance (EAS)-based capability aimed at helping retailers tackle product-level losses, introduced at the National Retail Federation (NRF) Big Show [1] Group 1: Product Overview - The Category-Level Shrink Insights ecosystem transforms existing EAS installations into an intelligence-driven loss prevention system, utilizing acousto-magnetic (AM) technology to enhance operational efficiency and customer experience [2] - This platform integrates Shrink Analyzer analytics with Sensormatic Solutions' established loss prevention capabilities, providing a comprehensive approach to understanding and mitigating losses [2][3] Group 2: Functionality and Benefits - The system is designed to help retailers identify the origins of losses, pinpoint high-risk merchandise categories, and evaluate the operational impacts of shrinkage [3] - It combines analytics, exit systems, AM technology, source-tagging programs, and global support teams to deliver actionable insights [3][4] - The platform enables store-specific shrink reporting, organized retail crime (ORC) geo-mapping, predictive analysis, and video monitoring, enhancing visibility into loss patterns and risks at individual locations [5] Group 3: Strategic Implications - Category-level intelligence can inform merchandising and protection strategies, improving on-shelf availability, reducing shopper friction, and supporting omnichannel fulfillment [5] - The system's capability for faster deactivation of AM tags and labels aims to minimize nuisance alarms and streamline checkout processes, further enhancing the retail experience [6]